Perceived Organizational Support and Profitability
CentER Discussion Paper No. 2004-45
29 Pages Posted: 24 Jun 2004
Date Written: 2004
Abstract
This paper investigates the impact of perceived organizational support (POS) on performance. We predict that POS will be reciprocated by positive discretionary employee behavior, which in turn has a positive impact on performance. Empirical research on a sample of Dutch construction companies indeed corroborates a positive relationship between POS and performance. Moreover, the POS-performance link is found to be stronger for good performing firms than for bad performing firms, which supports that reciprocity drives the relationship between POS and performance.
Keywords: Perceived organizational support, job satisfaction, commitment, human resource management, reciprocity, extra role behavior, construction sector, profitability
JEL Classification: J28, J53, M12, M14, M54
Suggested Citation: Suggested Citation