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Banner Advertising as a Customer Retention Tool in Customer Relationship ManagementPuneet Manchanda , Jean-Pierre H. Dube , Khim Yong Goh and Pradeep K. Chintagunta University of Michigan - Ross School of Business , University of Chicago - Booth School of Business , National University of Singapore and University of Chicago Date Posted: December 17, 2003 Last Revised: January 6, 2006 Working Paper Series 826 downloads Records 1 - 1 of 1 matches © 2009 Social Science Electronic Publishing, Inc. All Rights Reserved.
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