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Ulrike Murfett

 

Nanyang Technological University (NTU) - Nanyang Business School


 Singapore, 639798
 Singapore
 email address

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1.  
Is Courtesy Enough? 'Solidarity' in Call Center Interactions | Show Abstract | Download |
Ross School of Business Paper No. 1103
Working Paper Series
Clark, Colin
University of Sydney - Centre of English Teaching
Rogers, Priscilla
University of Michigan, Stephen M. Ross School of Business
Ulrike Murfett
Nanyang Technological University (NTU) - Nanyang Business School
Ang, Soon
Nanyang Business School, Nanyang Technological University
Posted:
06 May 08
Last Revised:
20 May 08
146
(121,535)
 


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