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Baker, Thomas L.
 SSRN Author Rank: 39,425 by Downloads
 Associate Professor of Marketing
 

Clemson University


 234 Sirrine Hall
 Department of Marketing
 Clemson, SC 29678
 United States
 864.656.2397 (Phone)
 email address

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. Baker, Thomas L.'s Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
427		 Total
Citations
1
Authors Date Downloads
 (Rank) 		Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Baker, Thomas L.
Clemson University
Hunt, Tammy G.
affiliation not provided to SSRN
Andrews, Martha
affiliation not provided to SSRN
Posted:
05 May 10
244
(60,783) 		1
2.  
The Impact of Involvement on Key Service Relationships | Show Abstract | Download |
Journal of Services Marketing, Vol. 23, No. 2, pp. 115-124, 2009
Accepted Paper Series
Baker, Thomas L.
Clemson University
Cronin, Joe
affiliation not provided to SSRN
Hopkins, Christopher D.
affiliation not provided to SSRN
Posted:
05 May 10
60
(183,805) 		 
3.  
A Purchasing Perspective of the Universal Marketing Functions | Show Abstract | Download |
Journal of Marketing Management, Vol. 16, No. 2, 107-115, 2006
Accepted Paper Series
Hawes, Jon
affiliation not provided to SSRN
Baker, Thomas L.
Clemson University
d'Amico, Michael F.
University of Akron - Department of Marketing
Posted:
05 May 10
51
(198,646) 		 
4.  
Individual Differences in Perceptions of Service Failure and Recovery: The Role of Race and Discriminatory Bias | Show Abstract | Download |
Journal of the Academy of Marketing Science, Vol. 36, pp. 552-564, 2008
Accepted Paper Series
Baker, Thomas L.
Clemson University
Meyer, Tracy
University of North Carolina at Wilmington
Johnson, James D.
University of North Carolina at Wilmington
Posted:
03 May 10
Last Revised:
04 May 10
38
(224,020) 		 
5.  
The Interactive Effects of Centralization on the Relationship between Justice and Satisfaction | Show Abstract | Download |
Journal of Leadership and Organizational Studies, Vol. 15, No. 2, pp. 135-144, November 2008
Accepted Paper Series
Andrews, Martha
affiliation not provided to SSRN
Baker, Thomas L.
Clemson University
Hunt, Tammy G.
affiliation not provided to SSRN
Posted:
05 May 10
34
(233,177) 		 

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