.
Green, Kenneth W.'s
Scholarly Papers
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Total Downloads
1,797
Total
Citations
4
1.
Green, Kenneth W. Henderson State University
Chakrabarty, Subrata University of Nebraska at Lincoln - Management Department
Whitten, Dwayne Texas A&M University (TAMU) - Department of Information & Operations Management
Posted:
16 Jun 08
Last Revised:
08 Jun 12
949
(10,054)
2
Customer Care, Organizational Culture, Organisational Culture, Market Orientation, Service Quality, Service sector, services, MORTN, SERVQUAL, SERVPERF, Service Performance
2.
Chakrabarty, Subrata University of Nebraska at Lincoln - Management Department
Whitten, Dwayne Texas A&M University (TAMU) - Department of Information & Operations Management
Green, Kenneth W. Henderson State University
Posted:
16 Jun 08
Last Revised:
08 Jun 12
848
(12,032)
2
Service Quality, Relationship Quality, User Satisfaction, Outsourcing
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