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Ozturkcan, Selcen
 SSRN Author Rank: 3,067 by Downloads
 Assistant Professor
 

Istanbul Bilgi University


 Eski Silahtarağa Elektrik Santralı
 Silahtarağa Mah. Kazım Karabekir Cad. No: 1 Eyüp
 Istanbul, 34060
 Turkey
 email address

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. Ozturkcan, Selcen's Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
6,304		 Total
Citations
1
Authors Date Downloads
 (Rank) 		Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Effects of Service Quality on Customer Satisfaction and Customer Loyalty: Example of Marmara University Hospital | Show Abstract | Download |
International Congress on Performance and Quality in Health (Uluslararasi Saglikta Performans ve Kalite Kongresi), March 19-21, 2009, Antalya, Turkey
Working Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Aydin, Serkan
affiliation not provided to SSRN
Ates, Metin
Marmara University
Tansel Cetin, Ayse
Sabanci University
Posted:
19 Mar 09
Last Revised:
22 Jun 09
3,046
(1,316) 		 
2.   Incl. Electronic Paper
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
24 Mar 09
Last Revised:
20 Jul 09
311
(46,140) 		 
3.  
Turkish E-Banking: Consumer Experiences | Show Abstract | Download |
Ulusal Pazarlama Kongresi (13th National Marketing Congress), October 25-29, 2008, Cappadocia, Turkey
Working Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Kervenoael, Ronan de
affiliation not provided to SSRN
Posted:
19 Mar 09
277
(52,772) 		 
4.  
Multi Criteria Classification for Spare Parts Inventory | Show Abstract | Download |
38th Computer and Industrial Engineering Conference, October 31-November 2, 2008, Beijing, China, pg. 1780-1787
Working Paper Series
Celebi, Dilay
affiliation not provided to SSRN
Bayraktar, Demet
Istanbul Technical University
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
240
(61,753) 		 
5.  
An Actor-Network Theory (ANT) Approach: Analysis of Turkish E-Government Gateway Initiative | Show Abstract | Download |
International Conference on eGovernment & eGovernance (Ice-Gov), Ankara, Turkey, March 12-13, 2009
Accepted Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Kervenoael, Ronan de
affiliation not provided to SSRN
Kasap, Nihat
Sabanci University
Eryarsoy, Enes
Sabanci University
Posted:
19 Mar 09
204
(73,221) 		1
6.  
Activating E-Bank Users: Exploring the Potential Impact of E-Atmospherics and Experiential Marketing | Show Abstract | Download |
CASE IN CONSUMER BEHAVIOR, Jim Blythe, ed., Cengage Learning: London, UK. 2008
Accepted Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
199
(75,038) 		 
7.  
Online Social Capital: Understanding E-Impulse Buying in Practice | Show Abstract | Download |
Journal of Retailing and Consumer Services, Vol. 16, No. 4, pp. 320-328, July 2009
Accepted Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Palmer, Mark
affiliation not provided to SSRN
Posted:
19 Mar 09
Last Revised:
16 Jun 09
182
(81,819) 		 
8.  
Capturing Loyalty across Garment Ranges: The Case of Supermarket Children's Clothing in the UK | Show Abstract | Download |
15th International EIRASS Conference on recent advances in Retailing and Services Science, EIRASS, Zagreb, July 14-17, 2008
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Hallsworth, Alan
University of Surrey
Canning, Catherine
Glasgow Caledonian University
Posted:
19 Mar 09
157
(93,862) 		 
9.  
Grey Market E-Shopping and Trust Building Practices in China | Show Abstract | Download |
TRUST AND NEW TECHNOLOGIES: MARKETING AND MANAGEMENT ON THE INTERNET AND MOBILE MEDIA, Teemu Kautonen, Heikki Karjaluoto, eds., Edward Elgar Publishing: Cheltenham, UK and Lyme, US
Accepted Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
146
(100,129) 		 
10.  
A Review of Timetabling and Resource Allocation Models for Light-Rail Transportation Systems | Show Abstract | Download |
International Conference for Prospects for Research in Transport and Logistics on a Regional Global Perspective, February 12-14, 2009, Istanbul, Turkey
Accepted Paper Series
Oncul, Selmin D.
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Bayraktar, Demet
Istanbul Technical University
Celebi, Dilay
affiliation not provided to SSRN
Posted:
19 Mar 09
141
(103,176) 		 
11.  
Used Car Remarketing | Show Abstract | Download |
International Conference on Social Sciences (ICSS), September 10-13, 2009, Izmir, Turkey
Accepted Paper Series
Duvan, Bora Selce
Renault Turkey
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Jul 09
130
(110,480) 		 
12.  
Elms, Jonathan
affiliation not provided to SSRN
Dunphy, Claire
affiliation not provided to SSRN
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
20 Mar 09
118
(119,411) 		 
13.  
Adopting the Experiential Values Propositions as E-Atmospherics: An Illustration through the Case of E-Banking | Show Abstract | Download |
15th International EIRASS Conference on recent advances in Retailing and Services Science, EIRASS, July 14-17, 2008
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Cetin, Seda
affiliation not provided to SSRN
Soylu, Yesim
affiliation not provided to SSRN
Posted:
19 Mar 09
114
(122,727) 		 
14.  
Cultural Recognition in One-to-One Internet Advertising | Show Abstract | Download |
11th Annual IMDA Conference, July 20-24, 2002, Antalya, Turkey
Working Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
18 Mar 09
97
(137,876) 		 
15.  
Ozturkcan, Selcen
Istanbul Bilgi University
Eryarsoy, Enes
Sabanci University
Kasap, Nihat
Sabanci University
Kervenoael, Ronan de
affiliation not provided to SSRN
Posted:
19 Mar 09
86
(149,262) 		 
16.  
Categorizing 'Intention to Use' E-Government Services through Mobile Phone: The Importance of Front Loading Activities | Show Abstract | Download |
International Conference on Information Resources Management (Conf-IRM), Niagara Falls, Ontario, Canada, May 18-20, 2008
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Eryarsoy, Enes
Sabanci University
Kasap, Nihat
Sabanci University
Posted:
19 Mar 09
86
(149,262) 		 
17.  
Mobile Phone and E-Government in Turkey: Practices and Technological Choices at the Cross-Road | Show Abstract | Download |
International Conferences on Mobile Government and the Mobile Society, September 16-19, 2008, Antalya, Turkey
Working Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Kervenoael, Ronan de
affiliation not provided to SSRN
Kasap, Nihat
Sabanci University
Eryarsoy, Enes
Sabanci University
Posted:
19 Mar 09
82
(153,746) 		 
18.  
Internalization, Objectivation and Externalization: Formation of Hyper-Loyal Brand Communities | Show Abstract | Download |
BUILDING BRAND LOYALTY: ISSUES AND PERSPECTIVES, Kalai Selvan N., ed., ICFAI Press: India, 2009
Accepted Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
79
(157,323) 		 
19.  
The Influence of Social E-Atmospherics in Practice: A Website Content Analysis Perspective | Show Abstract | Download |
7th International Marketing Trends Congress, Venice, January 25-26, 2008
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Bisson, Christophe
Kadir Has University
Posted:
19 Mar 09
Last Revised:
22 Apr 09
77
(159,839) 		 
20.  
Premium E-Grocery: Exploring Value in Logistics Integrated Service Solutions | Show Abstract | Download |
International Conference for Prospects for Research in Transport and Logistics on a Regional Global Perspective, Istanbul, Turkey
Working Paper Series
Bozkaya, Burcin
affiliation not provided to SSRN
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
75
(162,400) 		 
21.  
An Expert System Approach for Improving Service-Levels between Buyer and Supplier | Show Abstract | Download |
14th International Annual EurOMA Conference, 17-20 June, 2007, Ankara, Turkey
Working Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Bayraktar, Demet
Istanbul Technical University
Posted:
19 Mar 09
68
(171,864) 		 
22.  
Globalization and Economic Growth | Show Abstract | Download |
11th Annual IMDA Conference, July 20-24, 2002, Antalya, Turkey
Accepted Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
18 Mar 09
68
(171,864) 		 
23.  
Proposing Snell's Law Approach for Service-Level Requirements in Supply Chain Management (Tedarik Zinciri Yonetiminde Hizmet Seviyesi Gerekleri Icin Onermeler: Snell Kanunu Yaklasimi) | Show Abstract | Download |
SITKI GÖZLÜ'YE ARMAGAN, Demet Bayraktar, Ferhan Çebi, Bersam Bolat, eds., pp. 37-48, Çaglayan Publications: Istanbul, 2007
Accepted Paper Series
Ozturkcan, Selcen
Istanbul Bilgi University
Bayraktar, Demet
Istanbul Technical University
Posted:
19 Mar 09
67
(173,220) 		 
24.  
Dimensionalizing E-Grocery Shopping 'in Practice': An Illustration Through Turkish Consumers' Front-Loading Activities | Show Abstract | Download |
3rd International Conference on Business, Management, and Economics (ICBME 2007), Izmir, Turkey, 13-17 June
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
51
(198,399) 		 
25.  
Anticipating E-Grocery Services Pre-Purchase Practices: Contrasting Trajectories in Households' Organisation | Show Abstract | Download |
14th International EIRASS Conference on Recent Advances in Retailing and Services Science, EIRASS, San Francisco, US, June 29 - July 2, 2007
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Soopramanien, Didier Soopramanien
affiliation not provided to SSRN
Posted:
19 Mar 09
44
(211,455) 		 
26.  
Ozturkcan, Selcen
Istanbul Bilgi University
Bayraktar, Demet
Istanbul Technical University
Posted:
20 Mar 09
31
(240,283) 		 
27.  
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
30
(242,945) 		 
28.  
Kocas, Cenk
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
29
(245,677) 		 
29.  
Social E-Atmospherics in Practice (or Not): A French and Turkish Web Designers' Perspectives | Show Abstract | Download |
8th International Marketing Trends Congress, January 16-17 2009, Venice
Working Paper Series
Bisson, Christophe
Kadir Has University
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
24
(261,122) 		 
30.  
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Soopramanien, Didier Soopramanien
affiliation not provided to SSRN
Posted:
18 Mar 09
Last Revised:
17 May 09
23
(264,562) 		 
31.  
Marketers' Social ICT Failures and 'Anti-Choice': Illustration from Cellular Game Application | Show Abstract | Download |
Behaviour and Information Technology Journal, Forthcoming
Working Paper Series
Kervenoael, Ronan de
affiliation not provided to SSRN
Ozturkcan, Selcen
Istanbul Bilgi University
Posted:
19 Mar 09
Last Revised:
24 Mar 09
15
(292,529) 		 
32.  
Ozturkcan, Selcen
Istanbul Bilgi University
Kasap, Nihat
Sabanci University
Eryarsoy, Enes
Sabanci University
Posted:
12 Apr 13
7
(319,257) 		 

Records 1 - 32 of 32 matches
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