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Rand, Graham

 

Lancaster University - Department of Management Science


 United Kingdom
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. Rand, Graham's Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
113
Total
Citations
0
Authors Date Downloads
 (Rank)
Citations
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1.  
Quality Improvement in the Greek and Kenyan Insurance Industries | Show Abstract | Download |
Archives of Economic History, Vol. 16, No. 2, pp. 93-116, 2004
Accepted Paper Series
Tsoukatos, Evangelos
Technological Educational Institute of Crete - Department of Finance and Insurance
Simmy, Marwa
Hamdan Bin Mohammed University (HBMeU)
Rand, Graham
Lancaster University - Department of Management Science
Posted:
28 Dec 09
113
(144,987)
 

2.  
Path Analysis of Perceived Service Quality, Satisfaction and Loyalty in Greek Insurance | Show Abstract |
Managing Service Quality, Vol. 16 No. 5, pp. 501-519, 2006
Accepted Paper Series
Tsoukatos, Evangelos
Technological Educational Institute of Crete - Department of Finance and Insurance
Rand, Graham
Lancaster University - Department of Management Science
Posted:
20 Dec 09
 

3.  
Cultural Influences on Service Quality and Customer Satisfaction: Evidence from Greek Insurance | Show Abstract |
Managing Service Quality, Vol. 17 No. 4, pp. 467-485, 2007
Accepted Paper Series
Tsoukatos, Evangelos
Technological Educational Institute of Crete - Department of Finance and Insurance
Rand, Graham
Lancaster University - Department of Management Science
Posted:
20 Dec 09
 


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