Michael R. and Mary Kay Hallman Fellow, and Professor of Business Information Technology
Stephen M. Ross School of Business at the University of Michigan
701 Tappan Street
Ann Arbor, MI 48109
United States
734-763-6749 (Phone)
email address
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Krishnan, Mayuram S.'s
Scholarly Papers
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Aggregate Statistics |
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Total
Downloads
8,721 |
Total
Citations
52 |
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1.
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Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Ramaswamy, Venkatram
Stephen M. Ross School of Business at the University of Michigan Meyer, Mary C.
University of Georgia - Department of Statistics Damien, Paul
University of Texas at Austin - McCombs School of Business
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2,751
(1,597)
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2
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2.
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Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
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1,676
(3,833)
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Information Technology, Customer Satisfaction, Customer Relationship Management, Firm Performance
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3.
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Whitaker, Jonathan
University of Richmond - E. Claiborne Robins School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
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08 Nov 07
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Last Revised:
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30 May 08
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1,359
(5,560)
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Offshoring, front office, back office, ACSI, customer satisfaction, customer loyalty, perceived value, perceived quality, customer expectations
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4.
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Awad, Neveen
Stephen M. Ross School of Business at the University of Michigan Smith, Michael D.
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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855
(11,860)
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Consumer search costs, competition, consideration set formation, empirical, survey
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5.
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Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business Kale, Prashant
University of Michigan at Ann Arbor Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Singh, Jitendra
University of Pennsylvania - Management Department
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753
(14,400)
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43
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Capabilities, software services, strategy
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6.
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Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business Kale, Prashant
University of Michigan at Ann Arbor Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Singh, Jitendra
University of Pennsylvania - Management Department
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473
(27,404)
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1
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Outsourcing, custom software, offshore development, hedonic Price
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7.
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Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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10 May 06
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Last Revised:
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07 Aug 08
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380
(36,310)
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3
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IT professionals, MBA degree, IT Experience, Tenure, Compensation, Human Capital
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8.
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Whitaker, Jonathan
University of Richmond - E. Claiborne Robins School of Business Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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29 May 08
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Last Revised:
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30 May 08
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288
(50,553)
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RFID, Information Technology, Adoption, Benefits, Business Value of IT
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9.
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Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business Ramasubbu, Narayan
University of Pittsburgh - Katz Graduate School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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96
(139,030)
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innovation, customer-focus, complexity
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10.
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Pang, Min-Seok
School of Management, George Mason University Tafti, Ali R.
University of Illinois at Urbana-Champaign Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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21 May 10
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Last Revised:
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07 Jun 11
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90
(145,245)
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IT Value, U.S. State Governments, Translog Cost Function, Stochastic Frontier
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11.
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Tafti, Ali R.
University of Illinois at Urbana-Champaign Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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06 Mar 12
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Last Revised:
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19 Feb 13
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Information Technology, Service-Oriented Architecture, Alliances, Tobin’s Q, Business Value of IT
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12.
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Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
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13.
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Almirall, Daniel
Duke University Medical Center Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
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Causal Analysis, Potential Outcomes, Propensity Score, Matching Estimator, Customer Relationship Management Systems, Electronic Commerce
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14.
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Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
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customer relationship management, customer knowledge, customer satisfaction, information technology
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15.
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Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan Mithas, Sunil
University of Maryland - Robert H. Smith School of Business Morgeson, Forrest V.
American Customer Satisfaction Index Krishnan, Mayuram S.
Stephen M. Ross School of Business at the University of Michigan
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Customer Satisfaction, Stock Prices, Stock Returns, Risk, Market Value, Stock portfolios
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Records 1 -
15
of 15 matches
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