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Krishnan, Mayuram S.


 SSRN Author Rank: 2,096 by Downloads
 Michael R. and Mary Kay Hallman Fellow, and Professor of Business Information Technology
 

The Stephen M. Ross School of Business at the University of Michigan


 701 Tappan Street
 Ann Arbor, MI MI 48109
 United States
 734-763-6749 (Phone)
 email address

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. Krishnan, Mayuram S.'s Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
9,203
Total
Citations
56
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Ramaswamy, Venkatram
The Stephen M. Ross School of Business at the University of Michigan
Meyer, Mary C.
University of Georgia - Department of Statistics
Damien, Paul
University of Texas at Austin - McCombs School of Business
Posted:
07 May 99
2,890
(1,702)
2

2.  
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
Posted:
10 May 06
1,802
(3,931)
2

3.  
Whitaker, Jonathan
University of Richmond - E. Claiborne Robins School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
Posted:
08 Nov 07
Last Revised:
30 May 08
1,472
(5,649)
 

4.  
Awad, Neveen
Stephen M. Ross School of Business at the University of Michigan
Smith, Michael D.
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
08 Jan 04
904
(12,451)
 

5.  
Where Do Capabilities Come From and How Do They Matter? A Study in the Software Services Industry | Show Abstract | Download |
Strategic Management Journal, Vol. 26, No. 1, pp. 25-45, 2005
Accepted Paper Series
Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business
Kale, Prashant
University of Michigan at Ann Arbor
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Singh, Jitendra
University of Pennsylvania - Management Department
Posted:
03 Jun 04
759
(16,203)
46

6.  
Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business
Kale, Prashant
University of Michigan at Ann Arbor
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Singh, Jitendra
University of Pennsylvania - Management Department
Posted:
27 Jul 04
478
(30,773)
1

7.  
Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States | Show Abstract | Download |
Management Science, (54:3) 2008, pp. 415-428 , Robert H. Smith School of Business Research Paper No. 888
Accepted Paper Series
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
10 May 06
Last Revised:
07 Aug 08
390
(39,880)
3

8.  
A Field Study of RFID Deployment and Return Expectations | Show Abstract | Download |
Production and Operations Management, Vol. 16, No. 5, pp. 599-612, 2007
Accepted Paper Series
Whitaker, Jonathan
University of Richmond - E. Claiborne Robins School of Business
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
29 May 08
Last Revised:
30 May 08
296
(55,419)
2

9.  
Pang, Min-Seok
School of Management, George Mason University
Tafti, Ali R.
University of Illinois at Urbana-Champaign
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
21 May 10
Last Revised:
07 Jun 11
107
(144,117)
 

10.  
Does Complexity Deter Customer-Focus? | Show Abstract | Download |
Strategic Management Journal, Forthcoming
Accepted Paper Series
Ethiraj, Sendil K.
University of Michigan - Stephen M. Ross School of Business
Ramasubbu, Narayan
University of Pittsburgh - Katz Graduate School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
13 Nov 10
105
(146,091)
 

11.  
The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances | Show Abstract |
Tafti, Ali, Sunil Mithas, and M.S. Krishnan, “The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances,” Management Science (59:1) 2013
Accepted Paper Series
Tafti, Ali R.
University of Illinois at Urbana-Champaign
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
06 Mar 12
Last Revised:
19 Feb 13
 

12.  
From Association to Causation via a Potential Outcomes Approach | Show Abstract |
Information Systems Research, Vol. 20, No. 2, pp. 295-313, 2009
Accepted Paper Series
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Posted:
15 Feb 10
 

13.  
Do CRM Systems Cause One-to-One Marketing Effectiveness? | Show Abstract |
Statistical Science, Vol. 21, No. 2, pp. 223-233, 2006
Accepted Paper Series
Almirall, Daniel
Duke University Medical Center
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Posted:
15 Feb 10
 

14.  
Why Do Customer Relationship Management Applications Affect Customer Satisfaction? | Show Abstract |
Journal of Marketing, Vol. 69, pp. 201-209, October 2005
Accepted Paper Series
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
Posted:
30 Mar 06
 

15.  
Customer Satisfaction and Stock Prices: High Returns, Low Risk | Show Abstract |
Journal of Marketing, Vol. 70, No. 1, pp. 3-14, 2006
Accepted Paper Series
Fornell, Claes
Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil
University of Maryland - Robert H. Smith School of Business
Morgeson, Forrest V.
American Customer Satisfaction Index
Krishnan, Mayuram S.
The Stephen M. Ross School of Business at the University of Michigan
Posted:
30 Mar 06
 


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