Selected Entire List   Guzzo, Rosa  PhD   University of Rome II  via Columbia 2  Rome, IA Rom 00133  Italy  email address   SSRN's personal information usage policy Authors: If anything on this page requires updating or correction, please go to your SSRN User HeadQuarters and make the change.

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. Guzzo, Rosa's Scholarly Papers Click on the title of any column to sort the table by that column. Aggregate Statistics Total Downloads 281 Total Citations 0 Papers (1) Authors Date Downloads  (Rank) Citations ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected   Selected   Selected      Original List  Original List     All Versions  Hide All Versions     All Abstracts  Hide All Abstracts     Legend Legend close   eDocument is available from the SSRN eLibrary for free eDocument is available for a fee 1.   Customer Satisfaction in the Hotel Industry: A Case Study from Sicily | Show Abstract Hide Abstract | Download | International Journal of Marketing Studies, Vol. 2, No. 2, pp. 3-12, 2010 Accepted Paper Series Dominici, Gandolfo Università di Palermo Guzzo, Rosa University of Rome II Posted: 02 Dec 11 281 (51,882)   Customer satisfaction, Hotel industry, Service quality Records 1 - 1 of 1 matches [ 1 ]

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