John Annakis

Swinburne University of Technology Faculty of Business & Enterprise

Dr John Annakis

Cnr Wakefield and William Streets, Hawthorn Victor

Melbourne, Victoria 3122

Australia

  • Swinburne University of Technology Faculty of Business & Enterprise

SCHOLARLY PAPERS

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Scholarly Papers (2)

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1.

Impact of Job Related Factors and Work Design on Job Satisfaction in Australian Call Centres

Number of pages: 19 Posted: 12 Nov 2012
John Annakis
Swinburne University of Technology Faculty of Business & Enterprise
Downloads 231 (242,100)

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job satisfaction, inbound/outbound call centres, Australia, Structural Equation Modelling

2.

Impact of Job Related Factors and Work Design on Job Satisfaction in Australian Call Centres

Proceedings of 19th International Business Research Conference 2012
Number of pages: 19 Posted: 05 Mar 2013 Last Revised: 12 Mar 2013
John Annakis
Swinburne University of Technology Faculty of Business & Enterprise
Downloads 100 (482,867)

Abstract:

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