Selected Entire List   Greve, Goetz  SSRN Author Rank: 27,171 by Downloads  Professor   Hamburg School of Business Administration  Alter Wall 38  Hamburg, 20457  Germany  HOME PAGE: http://www.hsba.de  email address   SSRN's personal information usage policy Authors: If anything on this page requires updating or correction, please go to your SSRN User HeadQuarters and make the change.

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. Greve, Goetz's Scholarly Papers Click on the title of any column to sort the table by that column. Aggregate Statistics Total Downloads 726 Total Citations 1 Papers (1) Authors Date Downloads  (Rank) Citations ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected   Selected   Selected      Original List  Original List     All Versions  Hide All Versions     All Abstracts  Hide All Abstracts     Legend Legend close   eDocument is available from the SSRN eLibrary for free eDocument is available for a fee 1.   The Impact of Technological and Organizational Implementation of CRM on Customer Acquisition, Maintenance, and Retention | Show Abstract Hide Abstract | Download | International Journal of Research in Marketing, Forthcoming Accepted Paper Series Becker, Jan U. University of Kiel Greve, Goetz Hamburg School of Business Administration Albers, Sönke Christian-Albrechts-Universitaet at Kiel Posted: 02 Apr 09 726 (15,116) 1 Customer Relationship Management, CRM Process, Customer Life-Cycle Records 1 - 1 of 1 matches [ 1 ]

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