Feedback to SSRN

 
  • Selected
  • Entire List
 

Verhoef, Peter C.


 SSRN Author Rank: 1,623 by Downloads
 

University of Groningen - Department of Marketing & Marketing Research


 Netherlands
 email address

  SSRN's personal information usage policy
Authors: If anything on this page requires updating or correction, please go to your SSRN User HeadQuarters and make the change.
The RSS feed for this author will notify you of all new papers and revisions as soon as they are added to the SSRN eLibrary.
Popular RSS readers
. Verhoef, Peter C.'s Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
11,438
Total
Citations
69
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Further Thoughts on Crm | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-83-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
05 Feb 03
2,057
(3,307)
 

2.  
Predicting Customer Lifetime Value in Multi-Service Industries | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-038-MKT
Working Paper Series
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
de Jong, Martijn
Tilburg University - Department of Marketing
Posted:
26 Aug 06
1,870
(3,887)
6

3.  
Predicting Customer Potential Value: An Application in the Insurance Industry | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-01-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Posted:
26 Aug 06
1,068
(10,067)
7

4.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
20 Feb 03
951
(12,047)
 

5.  
The Impact of Brand and Category Characteristics on Consumer Stock-Out Reactions | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-106-MKT
Working Paper Series
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Posted:
18 Jan 03
820
(15,116)
 

6.  
The Theoretical Underpinnings of Customer Asset Management | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-80-MKT
Working Paper Series
Bolton, Ruth N.
Arizona State University (ASU) - Marketing Department
Lemon, Katherine N.
Boston College - Department of Marketing
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
17 Feb 03
708
(18,733)
23

7.  
The Effect of Members' Satisfaction with a Virtual Community on Member Participation | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-004-MKT
Working Paper Series
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Verlegh, Peeter W.J.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
de Valck, Kristine
Erasmus University Rotterdam - Rotterdam School of Management (RSM)
Posted:
27 May 03
595
(23,898)
1

8.  
Changing Perceptions and Changing Behavior in Customer Relationships | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-31-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Posted:
26 Aug 06
439
(35,867)
3

9.   Incl. Electronic Paper
Prins, R.
affiliation not provided to SSRN
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
Last Revised:
25 Jul 13
177
(38,598)
6

10.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
28 Sep 04
414
(38,598)
 

11.  
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
19 Jan 05
400
(40,277)
 

12.  
The Effect of Relational Constructs on Relationship Performance | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2000-08-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Hoekstra, Janny C.
University of Groningen - Faculty of Economics and Business
Posted:
20 Jan 03
396
(40,779)
 

13.  
Service Processes as a Sequence of Events | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-105-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Antonides, Gerrit
Wageningen University and Research Center (WUR) - Economics of Consumers and Households
de Hoog, Arnoud N.
MeesPierson, Amsterdam
Posted:
18 Jan 03
224
(78,029)
1

14.  
Customer Engagement Behavior: Theoretical Foundations and Research Directions | Show Abstract | Download |
Journal of Service Research 13(3), August, 253-266, (2010)
Accepted Paper Series
van Doorn, Jenny
University of Groningen - Faculty of Economics and Business
Lemon, Katherine N.
Boston College - Department of Marketing
Mittal, Vikas
Rice University - Jesse H. Jones Graduate School of Business
Pick, Doreen
Free University of Berlin (FUB)
Pirner, Peter
TNS Infratest
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
15 Oct 13
203
(86,290)
8

15.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Pauwels, Koen H.
Ozyegin University
Posted:
09 Sep 05
203
(86,290)
 

16.  
Using Selective Sampling for Binary Choice Models to Reduce Survey Costs | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-67-MKT
Working Paper Series
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
20 Feb 03
160
(107,939)
 

17.  
Consumer Perception and Evaluation of Waiting Time | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2000-35-MKT
Working Paper Series
Antonides, Gerrit
Wageningen University and Research Center (WUR) - Economics of Consumers and Households
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
van Aalst, Marcel
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Posted:
03 Nov 08
155
(111,048)
2

18.  
The Effect of Mailing Design Characteristics on Direct Mail Campaign Performance | Show Abstract | Download |
International Journal of Research in Marketing, 30(2), (2013) (Forthcoming)
Accepted Paper Series
Feld, Sebastian
affiliation not provided to SSRN
Frenzen, Heiko
affiliation not provided to SSRN
Krafft, Manfred
University of Muenster
Peters, Kay
University of Hamburg - Institute for Marketing and Media
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
05 Oct 12
152
(112,973)
 

19.   Incl. Electronic Paper
Stremersch, S.
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verniers, I.
affiliation not provided to SSRN
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
Last Revised:
24 Jul 13
38
(123,490)
9

20.  
van Everdingen, Yvonne M.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
90
(168,344)
 

21.  
Konus, Umut
University of Amsterdam Business School
Trampe, Debra
Department of Marketing, University of Groningen
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
15 Aug 13
63
(207,373)
 

22.  
Reward Redemption Effects in a Loyalty Program When Customers Choose How Much and When to Redeem | Show Abstract | Download |
Forthcoming, International Journal of Research in Marketing (IJRM)
Accepted Paper Series
Dorotic, Matilda
BI Norwegian Business School, Department of Marketing
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Fok, D.
Erasmus Research Institute of Management (ERIM)
Bijmolt, Tammo H.A.
University of Groningen - Department of Marketing & Marketing Research
Posted:
13 Jun 14
48
(236,061)
 

23.  
Vroomen, Bjorn
Erasmus Research Institute of Management (ERIM)
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Posted:
03 Nov 08
44
(244,813)
 

24.  
Choice Models and Customer Relationship Management | Show Abstract | Download |
Kamakura, Wagner A., Mela, Carl F., Ansari, Asim, Bodapati, Anand V., Fader, Peter, Iyengar, Raghuram, Naik, Prasad A. , Neslin, Scott, Sun, Baohong, Verhoef, Peter C., Wedel, Michel and Wilcox, Ronald T., Choice Models and Customer Relationship Management (2005). Marketing Letters 16:3/4, 279-291
Accepted Paper Series
Kamakura, Wagner A.
Rice University
Mela, Carl F.
Duke University - Fuqua School of Business
Ansari, Asim
Columbia Business School - Marketing
Bodapati, Anand V.
University of California, Los Angeles (UCLA) - Anderson School of Management
Fader, Peter
University of Pennsylvania - Marketing Department
Iyengar, Raghuram
University of Pennsylvania - Marketing Department
Naik, Prasad A.
University of California, Davis
Neslin, Scott
Dartmouth College - Tuck School of Business
Sun, Baohong
Carnegie Mellon University - David A. Tepper School of Business
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Wedel, Michel
University of Maryland - Robert H. Smith School of Business, Marketing Department
Wilcox, Ronald T.
University of Virginia (UVA) - Darden School of Business
Posted:
12 Feb 14
39
(256,356)
2

25.  
Eleven Misconceptions about Customer Relationship Management | Show Abstract | Download |
Business Strategy Review, Vol. 13, pp. 70-76, 2002
Accepted Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
17 Feb 03
36
(264,062)
 

26.  
Explaining Choice and Share of Category Requirements of Biologic Meat | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-093-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Vlagsma, Kristine
affiliation not provided to SSRN
Posted:
03 Nov 08
34
(269,452)
 

27.  
Satisfaction with Virtual Communities of Interest: Effect on Members' Visit Frequency | Show Abstract | Download |
British Journal of Management, Vol. 18, No. 3, pp. 241-256, September 2007
Accepted Paper Series
de Valck, Kristine
Erasmus University Rotterdam - Rotterdam School of Management (RSM)
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Verlegh, Peeter W.J.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
27 Aug 07
33
(272,205)
 

28.  
The Effect of Search Channel Elimination on Purchase Incidence, Order Size and Channel Choice | Show Abstract | Download |
International Journal of Research in Marketing, Vol. 31, Issue 1 (2014), Forthcoming
Accepted Paper Series
Konus, Umut
University of Amsterdam - University of Amsterdam Business School
Neslin, Scott
Dartmouth College - Tuck School of Business
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
29 Sep 13
21
(313,769)
 

29.  
Generating Global Brand Equity Through Corporate Social Responsibility to Key Stakeholders | Show Abstract | Download |
International Journal of Research in Marketing, Forthcoming
Accepted Paper Series
Torres, Anna
Universitat Pompeu Fabra - Faculty of Economic and Business Sciences
Bijmolt, Tammo H.A.
University of Groningen - Department of Marketing & Marketing Research
Tribo, Josep A.
Universidad Carlos III de Madrid
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
21 Oct 11
Last Revised:
27 Aug 14
0
(413,399)
1


Records 1 - 29 of 29 matches
[ 1 ]

© 2014 Social Science Electronic Publishing, Inc. All Rights Reserved.  FAQ   Terms of Use   Privacy Policy   Copyright   Contact Us
This page was processed by apollo3 in 0.937 seconds