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Verhoef, Peter C.


 SSRN Author Rank: 1,497 by Downloads
 

University of Groningen - Department of Marketing & Marketing Research


 Netherlands
 email address

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. Verhoef, Peter C.'s Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
10,539
Total
Citations
58
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Further Thoughts on Crm | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-83-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
05 Feb 03
2,002
(2,813)
 

2.  
Predicting Customer Lifetime Value in Multi-Service Industries | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-038-MKT
Working Paper Series
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
de Jong, Martijn
Tilburg University - Department of Marketing
Posted:
26 Aug 06
1,790
(3,379)
6

3.  
Predicting Customer Potential Value: An Application in the Insurance Industry | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-01-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Posted:
26 Aug 06
979
(9,569)
7

4.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
20 Feb 03
911
(10,710)
 

5.  
The Impact of Brand and Category Characteristics on Consumer Stock-Out Reactions | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-106-MKT
Working Paper Series
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Posted:
18 Jan 03
782
(13,578)
 

6.  
The Theoretical Underpinnings of Customer Asset Management | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-80-MKT
Working Paper Series
Bolton, Ruth N.
Arizona State University (ASU) - Marketing Department
Lemon, Katherine N.
Boston College - Department of Marketing
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
17 Feb 03
701
(15,933)
23

7.  
The Effect of Members' Satisfaction with a Virtual Community on Member Participation | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-004-MKT
Working Paper Series
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Verlegh, Peeter W.J.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
de Valck, Kristine
Erasmus University Rotterdam - Rotterdam School of Management (RSM)
Posted:
27 May 03
573
(21,210)
1

8.  
Changing Perceptions and Changing Behavior in Customer Relationships | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-31-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Posted:
26 Aug 06
432
(30,794)
3

9.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
28 Sep 04
404
(33,573)
 

10.  
The Effect of Relational Constructs on Relationship Performance | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2000-08-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Hoekstra, Janny C.
University of Groningen - Faculty of Economics and Business
Posted:
20 Jan 03
384
(35,746)
 

11.  
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
19 Jan 05
380
(36,233)
 

12.   Incl. Electronic Paper
Prins, R.
affiliation not provided to SSRN
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
Last Revised:
22 Nov 11
126
(38,801)
6

13.  
Service Processes as a Sequence of Events | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-105-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Antonides, Gerrit
Wageningen University and Research Center (WUR) - Economics of Consumers and Households
de Hoog, Arnoud N.
MeesPierson, Amsterdam
Posted:
18 Jan 03
223
(66,775)
1

14.  
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Pauwels, Koen H.
Ozyegin University
Posted:
09 Sep 05
202
(73,937)
 

15.  
Using Selective Sampling for Binary Choice Models to Reduce Survey Costs | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-67-MKT
Working Paper Series
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
20 Feb 03
155
(94,946)
 

16.  
Consumer Perception and Evaluation of Waiting Time | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2000-35-MKT
Working Paper Series
Antonides, Gerrit
Wageningen University and Research Center (WUR) - Economics of Consumers and Households
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
van Aalst, Marcel
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Posted:
03 Nov 08
137
(105,699)
2

17.   Incl. Electronic Paper
Stremersch, S.
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verniers, I.
affiliation not provided to SSRN
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
Last Revised:
31 May 11
26
(115,534)
9

18.  
The Effect of Mailing Design Characteristics on Direct Mail Campaign Performance | Show Abstract | Download |
International Journal of Research in Marketing, 30(2), (2013) (Forthcoming)
Accepted Paper Series
Feld, Sebastian
affiliation not provided to SSRN
Frenzen, Heiko
affiliation not provided to SSRN
Krafft, Manfred
University of Muenster
Peters, Kay
University of Hamburg - Institute for Marketing and Media
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
05 Oct 12
102
(134,984)
 

19.  
van Everdingen, Yvonne M.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Sloot, Laurens
Erasmus University Rotterdam (EUR) - Erasmus Food Management Institute
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
03 Nov 08
89
(146,019)
 

20.  
Vroomen, Bjorn
Erasmus Research Institute of Management (ERIM)
Donkers, Bas
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Franses, Philip Hans
Erasmus University Rotterdam (EUR) - Department of Econometrics
Posted:
03 Nov 08
41
(217,419)
 

21.  
Eleven Misconceptions about Customer Relationship Management | Show Abstract | Download |
Business Strategy Review, Vol. 13, pp. 70-76, 2002
Accepted Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
17 Feb 03
36
(228,125)
 

22.  
Satisfaction with Virtual Communities of Interest: Effect on Members' Visit Frequency | Show Abstract | Download |
British Journal of Management, Vol. 18, No. 3, pp. 241-256, September 2007
Accepted Paper Series
de Valck, Kristine
Erasmus University Rotterdam - Rotterdam School of Management (RSM)
Langerak, Fred
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Verlegh, Peeter W.J.
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)
Posted:
27 Aug 07
33
(235,167)
 

23.  
Explaining Choice and Share of Category Requirements of Biologic Meat | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-093-MKT
Working Paper Series
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Vlagsma, Kristine
affiliation not provided to SSRN
Posted:
03 Nov 08
31
(240,218)
 

24.  
Generating Global Brand Equity Through Corporate Social Responsibility to Key Stakeholders | Show Abstract |
International Journal of Research in Marketing, Forthcoming
Accepted Paper Series
Torres, Anna
Universitat Pompeu Fabra - Faculty of Economic and Business Sciences
Bijmolt, Tammo H.A.
University of Groningen - Department of Marketing & Marketing Research
Tribo, Josep A.
Universidad Carlos III de Madrid
Verhoef, Peter C.
University of Groningen - Department of Marketing & Marketing Research
Posted:
21 Oct 11
 


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