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Moss, Philip

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Under Construction: The Continuing Evolution of Job Structures in Call Centers | Show Abstract | Add to Cart |
Industrial Relations: A Journal of Economy and Society, Vol. 47, Issue 2, pp. 173-208, April 2008
Number of Pages in PDF File: 36
Moss, Philip
affiliation not provided to SSRN
Salzman, Hal
Rutgers University
Tilly, Chris
University of Massachusetts Lowell
03 Mar 08

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