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van der Wiele, Ton


 SSRN Author Rank: 3,503 by Downloads
 Associate Professor
 

Erasmus University Rotterdam (EUR) - Department of Economics


 P.O. Box 1738
 3000 DR Rotterdam
 Netherlands
 +31 10 408 1354 (Phone)
 +31 10 408 9169 (Fax)
 email address
 

Erasmus Research Institute of Management (ERIM)


 P.O. Box 1738
 3000 DR Rotterdam
 Netherlands

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. van der Wiele, Ton's Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
6,663
Total
Citations
7
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Boselie, Paul
Tilburg University - Faculty of Social and Behavioural Sciences
Hesselink, Martijn
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
06 Mar 08
1,729
(4,560)
1

2.  
Mystery Shopping: In-Depth Measurement of Customer Satisfaction | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2003-020-ORG
Working Paper Series
Hesselink, Martijn
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
06 Mar 08
1,638
(5,003)
1

3.  
Employee Perception on Commitment Oriented Work Systems | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2001-02-ORG
Working Paper Series
Boselie, Paul
Tilburg University - Faculty of Social and Behavioural Sciences
Hesselink, Martijn
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
Paauwe, Jaap
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
06 Mar 08
894
(13,523)
3

4.  
The Importance of Customer Satisfaction in Organisational Transformation | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-60-ORG
Working Paper Series
Hesselink, Martijn
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Boselie, Paul
Tilburg University - Faculty of Social and Behavioural Sciences
Posted:
06 Mar 08
773
(16,826)
2

5.  
Mystery Shopping: A Tool to Develop Insight into Customer Service Provision | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2004-082-ORG
Working Paper Series
Hesselink, Martijn
Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)
van Iwaarden, Jos
Erasmus Research Institute of Management (ERIM)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
06 Mar 08
740
(17,923)
 

6.  
High Performance Work Systems | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-44-ORG
Working Paper Series
Boselie, Paul
Tilburg University - Faculty of Social and Behavioural Sciences
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
26 Feb 08
623
(22,868)
 

7.  
A Study on the Applicability of Servqual Dimensions of Web Sites | Show Abstract | Download |
ERIM Report Series Reference No. ERS-2002-61-ORG
Working Paper Series
van Iwaarden, Jos
Erasmus Research Institute of Management (ERIM)
van der Wiele, Ton
Erasmus University Rotterdam (EUR) - Department of Economics
Posted:
26 Feb 08
266
(66,298)
 


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