.
Mithas, Sunil's
Scholarly Papers
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column.
Aggregate Statistics
Total 4,064
Total Citations 40
1.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Fornell, Claes Stephen M. Ross School of Business at the University of Michigan
1,673(3,836)
1
Information Technology, Customer Satisfaction, Customer Relationship Management, Firm Performance
2.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Tafti, Ali R. University of Illinois at Urbana-Champaign
Bardhan, Indranil University of Texas at Dallas
Goh, Jie Mein Fundación Instituto de Empresa, S.L. - IE Business School
Posted:
15 Jul 07
Last Revised:
22 Feb 12
878(11,327)
4
Information Technology, Profitability, Advertising, R&D, Revenue Growth, Cost Reduction, Profitability Paradox
3.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Whitaker, Jonathan University of Richmond - E. Claiborne Robins School of Business
Posted:
21 Mar 06
Last Revised:
07 Aug 08
536(23,203)
15
Information Intensity, Skills, Codifiability, Standardizability, Modularizability, Offshoring, Global Disaggregation, Service Occupations, Services, Need for Physical Presence
4.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Posted:
10 May 06
Last Revised:
07 Aug 08
380(36,274)
3
IT professionals, MBA degree, IT Experience, Tenure, Compensation, Human Capital
5.
Whitaker, Jonathan University of Richmond - E. Claiborne Robins School of Business
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Posted:
29 May 08
Last Revised:
30 May 08
288(50,495)
2
RFID, Information Technology, Adoption, Benefits, Business Value of IT
6.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Jones, Joni University of South Florida - College of Business Administration
Mitchell, Will Duke University
Posted:
07 May 08
Last Revised:
23 Feb 09
202(74,011)
4
Reverse Auctions, Procurement auctions, Electronic Markets, Transaction cost economics, Inter-organizational relationships, Buyer-supplier relationships, Incomplete Contracts Approach, Non-contractibility, Business-to-business auctions.
7.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Jones, Joni University of South Florida - College of Business Administration
107(128,815)
6
Business Value of Information Technology, Supply Chain Management, Buyer Surplus, Reverse Auctions, Internet-enabled Procurement Auctions
8.
Tafti, Ali R. University of Illinois at Urbana-Champaign
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Posted:
06 Mar 12
Last Revised:
19 Feb 13
Information Technology, Service-Oriented Architecture, Alliances, Tobin’s Q, Business Value of IT
9.
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
10.
Almirall, Daniel Duke University Medical Center
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Causal Analysis, Potential Outcomes, Propensity Score, Matching Estimator, Customer Relationship Management Systems, Electronic Commerce
11.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Lucas, Henry C. University of Maryland - Robert H. Smith School of Business
Posted:
13 Mar 09
Last Revised:
16 Feb 10
IT professionals, High-skill Immigration, H-1B, Work Visa, Compensation, Human capital, Globalization
12.
Morgeson, Forrest V. American Customer Satisfaction Index
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Posted:
12 Sep 07
Last Revised:
02 Jan 13
E-Government, Federal Websites, Information Technology, Customer Satisfaction, Public Sector Reform, E-Business
13.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Ramasubbu, Narayan University of Pittsburgh - Katz Graduate School of Business
Sambamurthy, Vallabh Michigan State University - Department of Accounting & Information Systems
Posted:
30 Jul 07
Last Revised:
10 Jun 11
0(349,093)
5
Information management capability, information technology, IT capability, customer management capability, process management capability, performance management capability, firm performance, performance excellence, business excellence, resource-based view.
14.
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Fornell, Claes Stephen M. Ross School of Business at the University of Michigan
customer relationship management, customer knowledge, customer satisfaction, information technology
15.
Fornell, Claes Stephen M. Ross School of Business at the University of Michigan
Mithas, Sunil University of Maryland - Robert H. Smith School of Business
Morgeson, Forrest V. American Customer Satisfaction Index
Krishnan, Mayuram S. Stephen M. Ross School of Business at the University of Michigan
Customer Satisfaction, Stock Prices, Stock Returns, Risk, Market Value, Stock portfolios
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