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. Blazevic, Vera's Scholarly Papers Click on the title of any column to sort the table by that column. Aggregate Statistics Total Downloads 89 Total Citations 3 Papers (1) Authors Date Downloads  (Rank) Citations ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected   Selected   Selected      Original List  Original List     All Versions  Hide All Versions     All Abstracts  Hide All Abstracts     Legend Legend close   eDocument is available from the SSRN eLibrary for free eDocument is available for a fee 1.   Communal Service Delivery: How Customers Benefit from Participation in Firm-Hosted Virtual P3 Communities | Show Abstract Hide Abstract | Download | Working Paper Series Dholakia, Utpal M. Rice University - Jesse H. Jones Graduate School of Business Blazevic, Vera affiliation not provided to SSRN Wiertz, Caroline City University London - Sir John Cass Business School Algesheimer, René University of Zurich Posted: 20 Sep 09 89 (147,682) 3 service support, customer community, customer service, customer-generated service Records 1 - 1 of 1 matches [ 1 ]

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