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Mukherjee, Avinandan


 SSRN Author Rank: 21,229 by Downloads
 Professor and Chair, Department of Marketing
 

Montclair State University - School of Business


 Partridge Hall
 School of Business
 Montclair, NJ New Jersey 07043
 United States
 (973) 655-5126 (Phone)
 (973) 655-7673 (Fax)
 HOME PAGE: http://www.montclair.edu/~mukherjeeav
 email address
 Adjunct Executive MBA Professor
 

Rutgers Business School


 Janice H. Levin Bldg., Room 121
 94 Rockafeller Road
 Piscataway, NJ 08854-8054
 United States
 email address

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. Mukherjee, Avinandan's Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
1,133
Total
Citations
21
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Mukherjee, Avinandan
Montclair State University - School of Business
Shamdasani, Prem N.
NUS Business School, National University of Singapore
Limbu, Yam B.
affiliation not provided to SSRN
Posted:
28 Oct 12
107
(144,052)
 

2.  
A Model of Trust in Online Relationship Banking | Show Abstract | Download |
The International Journal of Bank Marketing; 2003; 21, 1; ProQuest Central pg. 5
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Nath, Prithwiraj
Xavier Labour Relations Institute (XLRI)
Posted:
16 Nov 12
101
(150,094)
5

3.  
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
01 Feb 13
85
(168,228)
 

4.  
Resource, Service Quality and Performance Triad: A Framework for Measuring Efficiency of Banking Services | Show Abstract | Download |
Journal of the Operational Research Society, Vol. 54, No. 7, pp. 723-735, 2003
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Nath, Prithwiraj
University of East Anglia (UEA) - Norwich Business School
Pal, Manabendra Nath
Indian Institute of Management (IIM), Calcutta
Posted:
16 Oct 12
71
(187,417)
4

5.  
Analysis of the Predictors of Environmentally Sensitive Behavior | Show Abstract | Download |
International Journal of Data Analysis and Information Systems, Vol. 4, No. 1, pp. 55-67, 2012
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Onel, Naz
Montclair State University
Posted:
13 Oct 12
69
(190,483)
 

6.  
Role of Electronic Trust in Online Retailing: A Re-examination of the Commitment-Trust Theory | Show Abstract | Download |
European Journal of Marketing, Vol. 41, No. 9/10, pp. 1173-1202
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Nath, Prithwiraj
University of East Anglia (UEA) - Norwich Business School
Posted:
11 Oct 12
Last Revised:
13 Oct 12
67
(193,535)
3

7.  
Budhwar, Pawan
Aston University
Varma, Arup
affiliation not provided to SSRN
Malhotra, Neeru
Aston University - Aston Business School
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
03 Nov 12
55
(213,893)
 

8.  
Performance Benchmarking and Strategic Homogeneity of Indian Banks | Show Abstract | Download |
International Journal of Bank Marketing, Vol. 20, No. 3, pp. 122-139, 2002
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Nath, Prithwiraj
University of East Anglia (UEA) - Norwich Business School
Pal, Manabendra Nath
affiliation not provided to SSRN
Posted:
13 Oct 12
55
(213,893)
1

9.  
Does Role Clarity Explain Employee-Perceived Service Quality? A Study of Antecedents and Consequences in Call Centres | Show Abstract | Download |
International Journal of Service Industry Management, Vol. 17, No. 5, 2006, pp. 444-473
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Malhotra, Neeru
DAV Institute of Engineering and Technology
Posted:
12 Oct 12
51
(221,457)
2

10.  
I Am, Ergo I Shop: Does Store Image Congruity Explain Shopping Behaviour of Chinese Consumers? | Show Abstract | Download |
Journal of Marketing Management, Vol. 23, No. 5-6, pp. 443-460, 2007
Accepted Paper Series
He, Hongwei
affiliation not provided to SSRN
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
16 Oct 12
46
(231,844)
 

11.  
An Empirical Assessment of Comparative Approaches to Service Quality Measurement | Show Abstract | Download |
Journal of Services Marketing, Vol. 19, No. 3, pp. 174-184, 2005
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Nath, Prithwiraj
University of East Anglia (UEA) - Norwich Business School
Posted:
13 Oct 12
40
(244,919)
 

12.  
Malhotra, Neeru
DAV Institute of Engineering and Technology
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
16 Oct 12
37
(251,928)
 

13.  
Antecedents and Consequences of Service Quality in Consumer Evaluation of Self-Service Internet Technologies | Show Abstract | Download |
Service Industries Journal, Vol. 28, No. 1, pp. 117-138, January 2008
Accepted Paper Series
Shamdasani, Prem N.
NUS Business School, National University of Singapore
Mukherjee, Avinandan
Montclair State University - School of Business
Malhotra, Neeru
Aston University - Aston Business School
Posted:
03 Nov 12
36
(254,390)
1

14.  
Lam, Shun Yin
affiliation not provided to SSRN
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
13 Oct 12
36
(254,390)
 

15.  
New Frontiers and Perspectives in Corporate Brand Management: In Search of a Theory | Show Abstract | Download |
International Studies of Management & Organization, Vol. 37, No. 4 (Winter), pp. 3-19, 2007-2008
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Balmer, John M. T.
University of Bradford - School of Management
Posted:
16 Oct 12
35
(256,877)
1

16.  
Corporate Identity and Consumer Marketing: A Process Model and Research Agenda | Show Abstract | Download |
Journal of Marketing Communications, Vol. 15, No. 1, pp. 1-16, 2009
Accepted Paper Series
He, Hongwei
affiliation not provided to SSRN
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
13 Oct 12
33
(262,113)
1

17.  
Identification of Linkage between Strategic Group and Performance of Indian Commercial Banks: A Combined Approach Using DEA and Co-Plot | Show Abstract | Download |
International Journal of Digital Accounting Research, Vol. 1, No. 2, pp. 125-152, 2001
Accepted Paper Series
Nath, Prithwiraj
Xavier Labour Relations Institute (XLRI)
Mukherjee, Avinandan
Montclair State University - School of Business
Pal, Manabendra Nath
Indian Institute of Management (IIM), Calcutta
Posted:
16 Oct 12
29
(273,583)
 

18.  
Company Identity and Marketing: An Integrative Framework | Show Abstract | Download |
Journal of Marketing Theory and Practice, Vol. 16, No. 2 (spring 2008), pp. 111-125
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
He, Hongwei
affiliation not provided to SSRN
Posted:
12 Oct 12
25
(287,046)
1

19.  
Mukherjee, Avinandan
Montclair State University - School of Business
Lee, Kyungwon
Montclair State University
Posted:
31 Jan 13
24
(290,613)
 

20.  
E-Healthcare: An Analysis of Key Themes in Research | Show Abstract | Download |
International Journal of Pharmaceutical and Healthcare Marketing, Vol. 1, No. 4, pp. 349-363, 2007
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
McGinnis, John Duncan
Montclair State University
Posted:
03 Nov 12
24
(290,613)
1

21.  
A System Dynamic Model of Management of a Television Game Show | Show Abstract | Download |
Journal of Modelling in Management, Vol. 1, No. 2, pp. 95-115, 2006
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Roy, Rahul
affiliation not provided to SSRN
Posted:
13 Oct 12
23
(294,278)
 

22.  
Value Creation in Virtual Communities: The Case of a Healthcare Web Site | Show Abstract | Download |
International Journal of Pharmaceutical and Healthcare Marketing, Vol. 2, No.4, pp. 321-337, 2008
Accepted Paper Series
Misra, Ram
Montclair State University - School of Business
Mukherjee, Avinandan
Montclair State University - School of Business
Peterson, Richard
Montclair State University - School of Business
Posted:
03 Nov 12
22
(297,939)
1

23.  
Analysis of Neonatal Health in South Asia | Show Abstract | Download |
Haider, M. and A. Mukherjee (2010), “Analysis of Neonatal Health in South Asia,” International Journal of Pharmaceutical and Healthcare Marketing, Vol. 4, No.1, pp. 40-59
Accepted Paper Series
Haider, Muhiuddin
affiliation not provided to SSRN
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
29 Oct 12
17
(317,669)
 

24.  
Advances in Telemedicine: A Multimedia-Based Texture Recognition Diagnostic System | Show Abstract | Download |
Business and Health Administration Association (BHAA) Conference held in Chicago, Illinois, USA, March 2009
Working Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Parekh, Ranjan
Jadavpur University
Posted:
30 Jan 13
16
(321,499)
 

25.  
Power Perceptions and Modes of Complaining in Higher Education | Show Abstract | Download |
Service Industries Journal, Vol. 29, No. 11, pp. 1615-1633, 2009
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Pinto, Mary Beth
Pennsylvania State University
Malhotra, Neeru
Aston University - Aston Business School
Posted:
03 Nov 12
15
(325,345)
 

26.  
Does Data Warehouse End-User Metadata Add Value? | Show Abstract | Download |
Communications of the ACM, Vol. 50, No. 11 (November 2007), pp. 70-77
Accepted Paper Series
Foshay, Neil
affiliation not provided to SSRN
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
14 Oct 12
Last Revised:
27 Oct 12
14
(329,384)
 

27.  
Franchise Management: A Model of Service-Quality Interactions | Show Abstract |
University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship
Accepted Paper Series
Mukherjee, Avinandan
Montclair State University - School of Business
Posted:
24 Nov 09
 


Records 1 - 27 of 27 matches
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