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Aksoy, Lerzan


 SSRN Author Rank: 8,791 by Downloads
 Assistant Professor of Marketing
 

Koc University


 Cayir Cad. No: 5 Istinye
 Sariyer 80910, Istanbul, 34450
 Turkey
 email address

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. Aksoy, Lerzan's Scholarly Papers Click on the title of any column to sort the table by that column.
Aggregate Statistics
Total
Downloads
2,980
Total
Citations
16
Authors Date Downloads
 (Rank)
Citations
ACTIONS:    Email Selected Abstracts    Export Selected Bibliographic Info    VIEW: Selected      Original List     All Versions       All Abstracts       Legend
1.  
Approaches to Customer Segmentation | Show Abstract | Download |
Journal of Relationship Marketing, 2007
Accepted Paper Series
Cooil, Bruce
Vanderbilt University - Statistics
Aksoy, Lerzan
Koc University
Keiningham, Timothy L.
Ipsos Loyalty - North America
Posted:
02 Aug 06
1,165
(8,663)
 

2.  
The Long Term Stock Market Valuation of Customer Satisfaction | Show Abstract | Download |
Journal of Marketing, Forthcoming
Accepted Paper Series
Aksoy, Lerzan
Koc University
Cooil, Bruce
Vanderbilt University - Statistics
Groening, Christopher
University of Missouri at Columbia - Department of Marketing
Keiningham, Timothy L.
Ipsos Loyalty - North America
Yalcin, Atakan
Ozyegin University
Posted:
14 Jan 08
677
(19,792)
13

3.  
Cooil, Bruce
Vanderbilt University - Statistics
Keiningham, Timothy L.
Ipsos Loyalty - North America
Aksoy, Lerzan
Koc University
Maryott, Kiersten M.
Virginia Commonwealth University - School of Business
Posted:
18 Jul 06
Last Revised:
19 Nov 12
601
(23,369)
 

4.  
Aksoy, Lerzan
Koc University
Cooil, Bruce
Vanderbilt University - Statistics
Posted:
18 Jul 06
181
(95,575)
 

5.  
Aksoy, Lerzan
Koc University
Cooil, Bruce
Vanderbilt University - Statistics
Lurie, Nicholas H.
University of Connecticut School of Business
Posted:
05 Jun 08
123
(133,593)
 

6.  
Aksoy, Lerzan
Koc University
Alexander
Ipsos Loyalty
Cooil, Bruce
Vanderbilt University - Statistics
Keiningham, Timothy L.
Ipsos Loyalty - North America
Paul, DeDe
AT&T - AT&T Laboratories
Volinsky, Chris
AT&T - AT&T Laboratories
Posted:
15 Aug 11
100
(155,463)
 

7.  
Does Satisfaction Matter More If a Multichannel Customer is Also a Multicompany Customer? | Show Abstract | Download |
Journal of Service Management, Vol. 22, No. 1, pp. 39-66
Accepted Paper Series
Lariviere, Bart
Department of Management, Innovation and Entrepreneurship, Ghent University
Aksoy, Lerzan
Koc University
Cooil, Bruce
Vanderbilt University - Statistics
Keiningham, Timothy L.
Ipsos Loyalty - North America
Posted:
08 Apr 10
Last Revised:
19 Nov 12
77
(183,941)
 

8.  
Should Recommendation Agents Think Like People? | Show Abstract | Download |
Journal of Service Research, Vol. 8, pp. 297-315, 2006
Accepted Paper Series
Aksoy, Lerzan
Koc University
Bloom, Paul N.
Duke University - Center for the Advancement of Social Entrepreneurship (CASE)
Lurie, Nicholas H.
University of Connecticut School of Business
Cooil, Bruce
Vanderbilt University - Statistics
Posted:
18 Jul 06
Last Revised:
19 Nov 12
56
(218,132)
3

9.  
Call Center Satisfaction and Customer Retention in a Co-Branded Service Context | Show Abstract |
Managing Service Quality, Vol. 16, pp. 269-289, 2006
Accepted Paper Series
Keiningham, Timothy L.
Ipsos Loyalty - North America
Aksoy, Lerzan
Koc University
Andreassen, Tor Wallin
Norwegian School of Management
Cooil, Bruce
Vanderbilt University - Statistics
Wahren, Barry J.
Ipsos Loyalty
Posted:
08 Aug 06
 

10.  
Cooil, Bruce
Vanderbilt University - Statistics
Keiningham, Timothy L.
Ipsos Loyalty - North America
Aksoy, Lerzan
Koc University
Hsu, MIchael
affiliation not provided to SSRN
Posted:
18 Jul 06
 


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