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Keiningham, Timothy L.'s
Scholarly Papers
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Aggregate Statistics |
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Total
Downloads
2,416 |
Total
Citations
12 |
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1.
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Cooil, Bruce
Vanderbilt University - Statistics Aksoy, Lerzan
Koc University Keiningham, Timothy L.
Ipsos Loyalty - North America
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1,073
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Latent class model, clustering, cluster regression, logistic regression, classification, conjoint analysis, random effect, multilevel model, inactive covariate, satisfaction
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2.
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Aksoy, Lerzan
Koc University Cooil, Bruce
Vanderbilt University - Statistics Groening, Christopher
University of Missouri at Columbia - Department of Marketing Keiningham, Timothy L.
Ipsos Loyalty - North America Yalcin, Atakan
Koc University - Finance
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642
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12
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customer satisfaction, firm valuation, stock returns, abnormal returns, financial models
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3.
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Cooil, Bruce
Vanderbilt University - Statistics Keiningham, Timothy L.
Ipsos Loyalty - North America Aksoy, Lerzan
Koc University Maryott, Kiersten M.
Virginia Commonwealth University - School of Business
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18 Jul 06
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Last Revised:
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19 Nov 12
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545
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Employee Perceptions, Organizational Climate, Employee Turnover, Customer Satisfaction, Financial Performance, Multivariate Partial Least Squares
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4.
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Aksoy, Lerzan
Koc University Alexander
Ipsos Loyalty Cooil, Bruce
Vanderbilt University - Statistics Keiningham, Timothy L.
Ipsos Loyalty - North America Paul, DeDe
AT&T - AT&T Laboratories Volinsky, Chris
AT&T - AT&T Laboratories
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87
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Social Network, Word-of-Mouth, Service Adoption, Willingness to Recommend, Customer Satisfaction
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5.
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Lariviere, Bart
Department of Management, Innovation and Entrepreneurship, Ghent University Aksoy, Lerzan
Koc University Cooil, Bruce
Vanderbilt University - Statistics Keiningham, Timothy L.
Ipsos Loyalty - North America
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08 Apr 10
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Last Revised:
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19 Nov 12
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69
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6.
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Keiningham, Timothy L.
Ipsos Loyalty - North America Aksoy, Lerzan
Koc University Andreassen, Tor Wallin
Norwegian School of Management Cooil, Bruce
Vanderbilt University - Statistics Wahren, Barry J.
Ipsos Loyalty
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Customer Satisfaction, Co-branded Services, Customer Retention, Call Center, Customer Service, Research Paper
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7.
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Cooil, Bruce
Vanderbilt University - Statistics Keiningham, Timothy L.
Ipsos Loyalty - North America Aksoy, Lerzan
Koc University Hsu, MIchael
affiliation not provided to SSRN
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Customer Satisfaction, Share of Wallet, Demographics, Loyalty, Consumer Behavior, Latent Class Regression
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Records 1 -
7
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