Parsippany, NJ
United States
Ipsos Loyalty - North America
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Latent class model, clustering, cluster regression, logistic regression, classification, conjoint analysis, random effect, multilevel model, inactive covariate, satisfaction
customer satisfaction, firm valuation, stock returns, abnormal returns, financial models
commitment, loyalty, cross-cultural, repurchase intentions, goods versus services
Employee Perceptions, Organizational Climate, Employee Turnover, Customer Satisfaction, Financial Performance, Multivariate Partial Least Squares
Social Network, Word-of-Mouth, Service Adoption, Willingness to Recommend, Customer Satisfaction
Customer Satisfaction, Co-branded Services, Customer Retention, Call Center, Customer Service, Research Paper
Customer Satisfaction, Share of Wallet, Demographics, Loyalty, Consumer Behavior, Latent Class Regression