The Critical Role of Information Resource Management in Enabling the 24-Hour Knowledge Factory
Pace University - The Seidenberg School of Computer Science and Information Systems
Massachusetts Institute of Technology (MIT) - Electrical Engineering and Computer Science
September 2, 2007
The 24-hour Knowledge Factory is introduced as a global work environment where work is passed between individuals in other time zones on a daily basis. The evolution of this model is described, from foundations in manufacturing to current implementations in software development. The effective management of information resources is critical to the success of this environment. A pilot study, conducted at IBM, utilized a set of advanced tools for gathering social and technical data from repositories as diverse as source control systems and team meeting minutes. This pilot study provides good insights into how the 24-hour Knowledge Factory concept will operate in a commercial setting. The paper concludes with a set of recommendations for leveraging information resources to achieve the ideal 24-hour Knowledge Factory.
Number of Pages in PDF File: 39
Keywords: Globalization of IS, Outsourcing of IS, Strategic IS Management, Knowledge Discovery, Software Managementworking papers series
Date posted: September 3, 2007
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