Emotional Filtering in Strategic Change

Huy, Quy Nguyen

Abstract

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Emotional Filtering in Strategic Change

Quy Nguyen Huy

INSEAD

January 17, 2005

INSEAD Business School Research Paper No. 2007/21/ST

Abstract:
Based on the findings from a three-year field study of a large firm undergoing strategic change, I build theory by describing how recipient employees emotionally responded to executives' actions. Emotional filtering is defined as change recipients' emotionally charged interpretations of agents' actions that materially influence recipients' cognitive and behavioral responses to the proposed change. I show how emotional filtering differentially affects the outcomes of strategic change projects.

Number of Pages in PDF File: 47

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Date posted: November 24, 2007

Suggested Citation

Huy, Quy Nguyen, Emotional Filtering in Strategic Change (January 17, 2005). INSEAD Business School Research Paper No. 2007/21/ST. Available at SSRN: http://ssrn.com/abstract=1032153

Contact Information

Quy Nguyen Huy (Contact Author)

INSEAD ( email )

Boulevard de Constance
77305 Fontainebleau Cedex
France