Hidden Costs of the Wireless Broadband Lifestyle: Comparing Consumer Protections in the United States, Canada, and the European Union

Abstract:     
This article explores the impacts on consumers when wireless device interference causes the device to malfunction or renders the wireless device inoperable or unlawful to operate. The article compares consumer protections in the United States, Canada, and the European Union. Specifically, the article discusses notification requirements to consumers regarding rights of use, the consumer's duty to eliminate harmful interference, enforcement mechanisms, and remedies. The article then discusses how emergent interference threats from multiple wireless technologies and black-market devices can impact consumer protections. The paper explores the advantages and limitations of possible market, regulatory, and legislative mechanisms to enhance consumer protections.

Keywords: Telecommunications, Consumer Law, Comparative, United States, Canada, European Union, Wireless, Broadband, Regulations, Technology

Accepted Paper Series