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http://ssrn.com/abstract=1264552
 
 

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Training, Job Satisfaction and Workplace Performance in Britain: Evidence from WERS 2004


Melanie K. Jones


University of Wales Swansea

Richard J. Jones


University of Wales, Swansea

Paul L. Latreille


University of Sheffield

Peter J. Sloane


University of Wales, Swansea; Institute for the Study of Labor (IZA)


IZA Discussion Paper No. 3677

Abstract:     
This paper analyses the relationship between training, job satisfaction and workplace performance using the British 2004 Workplace Employee Relations Survey (WERS). Several measures of performance are analysed including absence, quits, financial performance, labour productivity and product quality. While there is clear evidence that training is positively associated with job satisfaction, and job satisfaction in turn is positively associated with most measures of performance, the relationship between training and performance is complex, depending on both the particular measures of training and of performance used in the analysis.

Number of Pages in PDF File: 45

Keywords: training, job satisfaction, absence, quits, financial performance, labour market, product quality

JEL Classification: J0, J2, J3

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Date posted: September 8, 2008  

Suggested Citation

Jones, Melanie K. and Jones, Richard J. and Latreille, Paul L. and Sloane, Peter J., Training, Job Satisfaction and Workplace Performance in Britain: Evidence from WERS 2004. IZA Discussion Paper No. 3677. Available at SSRN: http://ssrn.com/abstract=1264552 or http://dx.doi.org/10.1111/j.0042-7092.2007.00700.x

Contact Information

Melanie K. Jones (Contact Author)
University of Wales Swansea ( email )
Wales
United Kingdom
Richard J. Jones
University of Wales, Swansea ( email )
Wales
United Kingdom
Paul L. Latreille
University of Sheffield ( email )
17 Mappin Street
Sheffield, S1 4DT
United Kingdom
Peter J. Sloane
University of Wales, Swansea ( email )
Wales
United Kingdom
Institute for the Study of Labor (IZA)
P.O. Box 7240
Bonn, D-53072
Germany
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