Abstract

http://ssrn.com/abstract=1273340
 
 

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Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use


Ritu Agarwal


University of Maryland - Robert H. Smith School of Business

Corey M. Angst


University of Notre Dame

September 24, 2008


Abstract:     
Information intensive industries, such as health care, rely extensively on the ability to store, process, analyze, and use data. Although other information intensive industries have adopted information technology aggressively and reaped the benefits that result from usage, the health care industry has been notoriously slow to implement information systems, with some researchers suggesting that health care is 10-15 years behind other industries. Recognizing the critical importance of decision quality in the health care sector, together with the need to improve the speed and efficiency of operations, many have called for the transformation of the health care industry through widespread adoption and usage of information technology (IT). In this chapter, we define and discuss health information technology (HIT) and the extensive opportunities for IS research in this field. In particular, we direct our attention to the electronic personal health record (PHR) and investigate the justification for adoption of a class of software that we label a discretionary application. Finally, we report findings from an empirical investigation of PHR usage and show that specific demographic and health conditions drive value for PHRs and ultimately usage intentions.

Keywords: Health Information Technology, Personal Health Records, Electronic Health Records, Electronic Medical Records, HIT, PHR, EHR, EMR, eHealth

working papers series





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Date posted: September 26, 2008  

Suggested Citation

Agarwal, Ritu and Angst, Corey M., Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use (September 24, 2008). Available at SSRN: http://ssrn.com/abstract=1273340

Contact Information

Ritu Agarwal
University of Maryland - Robert H. Smith School of Business ( email )
College Park, MD 20742-1815
United States
Corey M. Angst (Contact Author)
University of Notre Dame ( email )
Notre Dame, IN 46556-5646
United States
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