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Communication and Mental Processes: Experimental and Analytic Processing of Uncertain Climate Information
Sabine M. Marx Columbia University - Technological Change Lab Elke U. Weber Columbia University - Management & Psychology Benjamin S. Orlove affiliation not provided to SSRN Anthony A. Leiserowitz Decision Research David Krantz Columbia University Carla Roncoli affiliation not provided to SSRN Jennifer Phillips affiliation not provided to SSRN Global Environmental Change, Vol. 17, pp. 47-58, 2007 Abstract: People process uncertainty information in two qualitatively different systems. Most climate forecast communications assume people process information analytically. Yet people also rely heavily on an experiential processing system. Better understanding of experiential processing may lead to more comprehensible risk communication products. Retranslation of statistical information into concrete (vicarious) experience facilitates intuitive understanding of probabilistic information and motivates contingency planning. Sharing vicarious experience in group discussions or simulations of forecasts, decisions, and outcomes provides a richer and more representative sample of relevant experience. The emotional impact of the concretization of abstract risks motivates action in ways not provided by an analytic understanding.
Keywords: Risk communication, Environmental decisions, Group decision making, Mental processing, Affective decision making, Climate information Accepted Paper SeriesDate posted: November 21, 2008 ; Last revised: November 21, 2008Suggested CitationContact Information
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