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The Enactment-Externalization Dialectic: Rationalization and the Persistence of Counter-Productive Technology Design Practices in Student Engineering


Paul M. Leonardi


Northwestern University

Michele Jackson


University of Colorado at Boulder

Amer Diwan


affiliation not provided to SSRN

January 28, 2009

Academy of Management Journal, Vol. 52, No. 2, pp. 400-420, 2009

Abstract:     
This paper explores why engineering students become and remain committed to counterproductive practices. Our findings suggest that during their tenure in engineering school, informants performed work practices that coincided with lay-stereotypes about what "good engineers" do. As informants performed these practices and teachers attempted to change them, they sought justifications that made those practices seem rational. This externalization process encouraged informants to perform these practices more frequently. We characterize the relationship between the enactment of norms and the externalization of work practices as a dialectical process that helps explain why engineering students could not conceive of changing their work. We draw on these findings to suggest implications for theory on occupational socialization and for the management of engineering work.

Number of Pages in PDF File: 50

Keywords: socialization, engineering student, enactment, externalization, rationalization

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Date posted: January 28, 2009 ; Last revised: October 14, 2009

Suggested Citation

Leonardi, Paul M., Jackson, Michele and Diwan, Amer, The Enactment-Externalization Dialectic: Rationalization and the Persistence of Counter-Productive Technology Design Practices in Student Engineering (January 28, 2009). Academy of Management Journal, Vol. 52, No. 2, pp. 400-420, 2009. Available at SSRN: http://ssrn.com/abstract=1334071

Contact Information

Paul M. Leonardi (Contact Author)
Northwestern University ( email )
Evanston, IL 60208
United States
HOME PAGE: http://www.soc.northwestern.edu/leonardi/
Michele Jackson
University of Colorado at Boulder ( email )
1070 Edinboro Drive
Boulder, CO 80309
United States
Amer Diwan
affiliation not provided to SSRN ( email )
Feedback to SSRN (Beta)


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