Abstract

http://ssrn.com/abstract=1354424
 
 

Citations (3)



 
 

Footnotes (227)



 


 



Wikitruth Through Wikiorder


David A. Hoffman


Temple University - James E. Beasley School of Law; Cultural Cognition Project at Yale Law School

Salil K. Mehra


Temple University - James E. Beasley School of Law

March 5, 2009

Emory Law Journal, Vol. 59, 2010
Temple University Legal Studies Research Paper No. 2009-17

Abstract:     
How does large-scale social production coordinate individual behavior to produce public goods? Hardin (1968) denied that the creation of public goods absent markets or the State is possible. Benkler (2006), Shirky (2008), Zittrain (2008), and Lessig (2008) recently countered that the needed coordination might emerge though social norms. However, the means to this coordination is under-theorized.

Focusing on Wikipedia, we argue that the site’s dispute resolution process is an important force in promoting the public good it produces, i.e., a large number of relatively accurate public encyclopedia articles. We describe the development and shape of Wikipedia’s existing dispute resolution system. Further, we present a statistical analysis based on coding of over 250 arbitration opinions from Wikipedia’s arbitration system. The data show that Wiki-dispute resolution ignores the content of user disputes, instead focusing on user conduct. Based on fairly formalized arbitration findings, we find a high correlation between the conduct found and the remedies ordered. In effect, the system functions not so much to resolve disputes and make peace between conflicting users, but to weed out problematic users while weeding potentially productive users back in to participate.

Game theorists have modeled large scale social production as a solution to the herder problem/multi-player prisoner’s dilemma. But we demonstrate that the “weeding in” function reflects dynamics more accurately captured in coordination games instead. In this way, dispute resolution can provide a constitutive function for the community.

Number of Pages in PDF File: 47

Keywords: social production, social norms, law, dispute resolution, arbitration, empirical legal studies

JEL Classification: H41, K00, K40, K41

Accepted Paper Series


Download This Paper

Date posted: March 6, 2009 ; Last revised: August 26, 2009

Suggested Citation

Hoffman, David A. and Mehra, Salil K., Wikitruth Through Wikiorder (March 5, 2009). Emory Law Journal, Vol. 59, 2010; Temple University Legal Studies Research Paper No. 2009-17. Available at SSRN: http://ssrn.com/abstract=1354424

Contact Information

David A. Hoffman
Temple University - James E. Beasley School of Law ( email )
1719 N. Broad Street
Philadelphia, PA 19122
United States
215-204-0612 (Phone)
Cultural Cognition Project at Yale Law School
127 Wall St
New Haven, CT 06520
United States
Salil K. Mehra (Contact Author)
Temple University - James E. Beasley School of Law ( email )
1719 North Broad Street
Philadelphia, PA 19122
United States
215-204-7113 (Phone)
215-204-1185 (Fax)
Feedback to SSRN


Paper statistics
Abstract Views: 4,771
Downloads: 548
Download Rank: 27,046
Citations:  3
Footnotes:  227

© 2014 Social Science Electronic Publishing, Inc. All Rights Reserved.  FAQ   Terms of Use   Privacy Policy   Copyright   Contact Us
This page was processed by apollo2 in 0.282 seconds