Abstract

  


 



IBM: The Corporate Service Corps


Christopher Marquis


Harvard University

Rosabeth Moss Kanter


Harvard Business School
March 27, 2009

HBS Case No. 409-106
Harvard Business School Organizational Behavior Unit
Harvard Business School General Management Unit

Abstract:     
Describes the conception, development and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global employees were deployed to work for local partners, frequently non-governmental organizations (NGOs), in locations such as Ghana, Tanzania, Romania, Philippines and Vietnam. The case provides data for students to assess the first year of operation and recommend what changes IBM should make to the program moving forward. Also considered is how the CSC fits into IBM's broader corporate citizenship portfolio and IBM's globalization strategy.

working papers series


Date posted: May 20, 2009  

Suggested Citation

Marquis, Christopher and Moss Kanter, Rosabeth, IBM: The Corporate Service Corps (March 27, 2009). HBS Case No. 409-106; Harvard Business School Organizational Behavior Unit; Harvard Business School General Management Unit. Available at SSRN: http://ssrn.com/abstract=1407558

Contact Information

Christopher Marquis (Contact Author)
Harvard University ( email )
Boston, MA 02163
United States
617-496-4614 (Phone)
HOME PAGE: http://www.chrismarquis.com
Rosabeth Moss Kanter
Harvard Business School ( email )
Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States
617-495-6053 (Phone)
Feedback to SSRN (Beta)


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