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Behavioral Research and Empirical Modeling of Marketing Channels: Implications for Both Fields and a Call for Future Research

Robert J. Meyer
University of Pennsylvania - Marketing Department

Joachim Vosgerau
Carnegie Mellon University - David A. Tepper School of Business

Vishal P. Singh
GSIA, Carnegie Mellon University

Joel Urbany
University of Notre Dame - Department of Marketing

Gal Zauberman
University of Pennsylvania - The Wharton School

Michael I. Norton
Harvard Business School

Tony Haitao Cui
University of Minnesota - Twin Cities

Brian T. Ratchford
University of Maryland - Robert H. Smith School of Business

Alessandro Acquisti
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

David R. Bell
University of Pennsylvania - The Wharton School

Barbara E. Kahn
University of Miami



Marketing Letters, Forthcoming

Abstract:     
Game-theoretic models of marketing channels typically rely on simplifying assumptions that, from a behavioral perspective, often appear naïve. However, behavioral researchers have produced such an abundance of behavioral regularities that they are impossible to incorporate into game-theoretic models. We believe that a focus on three core findings would benefit both fields; these are: First, beliefs that are held by the various players regarding profit consequences of different actions are incomplete and often biased; second, players’ preferences and optimization objectives are not commonly known; and third, players have insufficient cognitive abilities to achieve optimization objectives. Embracing these three findings shifts the focus from rational decision making to how decision makers learn to improve their decision making skills. Concluding, we believe that greater convergence of game-theoretic modeling and behavioral research in marketing channels would lead to new insights for both fields.

Keywords: marketing channels, game theory, behavioral decision research

JEL Classifications: D03, D40, D70, D80, D90, L10, L20, M10, M30, M31

Accepted Paper Series

Date posted: June 16, 2009 ; Last revised: June 16, 2009

Suggested Citation

Meyer, Robert J., Vosgerau, Joachim, Singh, Vishal P., Urbany, Joel, Zauberman, Gal, Norton, Michael I., Cui, Tony Haitao, Ratchford, Brian T., Acquisti, Alessandro, Bell, David R. and Kahn, Barbara E., Behavioral Research and Empirical Modeling of Marketing Channels: Implications for Both Fields and a Call for Future Research (June 1, 2009). Marketing Letters, Forthcoming. Available at SSRN: http://ssrn.com/abstract=1419722


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Contact Information

Tony Haitao Cui (Contact Author)
University of Minnesota - Twin Cities ( email )
321 19th Ave S
Suite 3-150
Minneapolis, MN 55455
United States
Alessandro Acquisti
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management ( email )
Pittsburgh, PA 15213-3890
United States
412-268-9853 (Phone)
412-268-5339 (Fax)
David R. Bell
University of Pennsylvania - The Wharton School ( email )
3641 Locust Walk
Philadelphia, PA 19104-6365
United States
Barbara E. Kahn
University of Miami ( email )
United States
Robert J. Meyer
University of Pennsylvania - Marketing Department ( email )
700 Jon M. Huntsman Hall
3730 Walnut Street
Philadelphia, PA 19104-6340
United States
Michael I. Norton
Harvard Business School ( email )
Soldiers Field
Boston, MA 02163
United States
Brian T. Ratchford
University of Maryland - Robert H. Smith School of Business ( email )
College Park, MD 20742-1815
United States
301-405-2202 (Phone)
301-405-0146 (Fax)
Vishal P. Singh
GSIA, Carnegie Mellon University ( email )
5000 Forbes Avenue
Pittsburgh, PA 15213-3890
United States
Joel Urbany
University of Notre Dame - Department of Marketing ( email )
Notre Dame, IN 46556-0399
United States
Joachim Vosgerau
Carnegie Mellon University - David A. Tepper School of Business ( email )
5000 Forbes Avenue
Pittsburgh, PA 15213-3890
United States
Gal Zauberman
University of Pennsylvania - The Wharton School ( email )
3730 Walnut Street
University of Pennsylvania
Philadelphia, PA 19104
United States
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