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Maple Brook Country Club: Josh SmithSherwood C. FreyUniversity of Virginia - Darden School of Business Lucien L. Bass IIIUniversity of Virginia Darden Case No. UVA-QA-0629 Abstract: Used in conjunction with "Maple Brook Country Club: Pat Locke" (UVA-QA-0630), this case concerns the lifeguards at a country club who are surprised by the arbitrary nature of a directive they have just received. Josh Smith and his fellow lifeguards now view their jobs as unappealing summer employment. The case can be used to explore behaviors and perspectives that will reduce or capitalize on conflict.
Number of Pages in PDF File: 6 Keywords: conflict resolution, negotiation working papers seriesDate posted: June 23, 2009Suggested CitationContact Information
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