Maple Brook Country Club: Josh Smith
Sherwood C. Frey
University of Virginia - Darden School of Business
Lucien L. Bass III
University of Virginia
Darden Case No. UVA-QA-0629
Used in conjunction with "Maple Brook Country Club: Pat Locke" (UVA-QA-0630), this case concerns the lifeguards at a country club who are surprised by the arbitrary nature of a directive they have just received. Josh Smith and his fellow lifeguards now view their jobs as unappealing summer employment. The case can be used to explore behaviors and perspectives that will reduce or capitalize on conflict.
Number of Pages in PDF File: 6
Keywords: conflict resolution, negotiation
Date posted: June 23, 2009
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