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The Best of Strangers: Context Dependent Willingness to Divulge Personal Information

Leslie K. John
Carnegie Mellon University

Alessandro Acquisti
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

George Loewenstein
Carnegie Mellon University - Department of Social and Decision Sciences


July 6, 2009


Abstract:     
Contrary to the assumption in much social science research that people have stable, coherent, preferences with respect to privacy, we find that concern about privacy, measured by divulgence of private information, is highly sensitive to contextual factors. We report results from 3 experiments, one of which was designed to elevate privacy concerns (paradoxically through assurances) and two of which were designed to suppress privacy concerns. This research raises serious questions about whether individuals will be able to navigate the increasingly complex issues of privacy in a self-interested fashion.

Keywords: Privacy, Behavioral Economics, Laboratory Experiment, Consumer Research, Disclosure

JEL Classifications: C91

Working Paper Series

Date posted: July 06, 2009 ; Last revised: September 02, 2009

Suggested Citation

John, Leslie K. , Acquisti, Alessandro and Loewenstein, George F., The Best of Strangers: Context Dependent Willingness to Divulge Personal Information (July 6, 2009). Available at SSRN: http://ssrn.com/abstract=1430482


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Contact Information

Leslie K. John (Contact Author)
Carnegie Mellon University ( email )
Pittsburgh, PA 15213-3890
United States
Alessandro Acquisti
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management ( email )
Pittsburgh, PA 15213-3890
United States
412-268-9853 (Phone)
412-268-5339 (Fax)
George F. Loewenstein
Carnegie Mellon University - Department of Social and Decision Sciences ( email )
Pittsburgh, PA 15213-3890
United States
412-268-8787 (Phone)
412-268-6938 (Fax)
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