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Strategic Total Quality Management (TQM) in a Group DancePriyavrat TharejaPEC University of Technology Mukul Chhabraaffiliation not provided to SSRN Marcch 2009 Quality World, Vol. 4, No. 3, March 2009 Abstract: This work is the result of experiences from application of strategic Total Quality Management to a group dance. Explained using the analogy of Sargam, the little protocol of Music marked by a sequence of 7syllables (sounds), that is the essence of celebration of Music. Sargam has been attempted for seeking a comparison with TQM, and found as well equated and harmonised. The attempt for eqation of Sargam draws its strength from Eight Quality management principles of ISO (International Organisation of Standardisation).
Number of Pages in PDF File: 14 Keywords: SARGAM, Eight Quality management principles, Strategic TQM JEL Classification: D29, D78, H80, M12, M14 Accepted Paper SeriesDate posted: November 3, 2009Suggested CitationContact Information
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