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http://ssrn.com/abstract=1498513
 
 

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Strategic Total Quality Management (TQM) in a Group Dance


Priyavrat Thareja


Rayat Institute of Engineering & Information Technology, Railmajra

Mukul Chhabra


affiliation not provided to SSRN

Marcch 2009

Quality World, Vol. 4, No. 3, March 2009

Abstract:     
This work is the result of experiences from application of strategic Total Quality Management to a group dance. Explained using the analogy of Sargam, the little protocol of Music marked by a sequence of 7syllables (sounds), that is the essence of celebration of Music. Sargam has been attempted for seeking a comparison with TQM, and found as well equated and harmonised. The attempt for eqation of Sargam draws its strength from Eight Quality management principles of ISO (International Organisation of Standardisation).

Number of Pages in PDF File: 14

Keywords: SARGAM, Eight Quality management principles, Strategic TQM

JEL Classification: D29, D78, H80, M12, M14

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Date posted: November 3, 2009  

Suggested Citation

Thareja, Priyavrat and Chhabra , Mukul, Strategic Total Quality Management (TQM) in a Group Dance (Marcch 2009). Quality World, Vol. 4, No. 3, March 2009. Available at SSRN: http://ssrn.com/abstract=1498513

Contact Information

Priyavrat Thareja (Contact Author)
Rayat Institute of Engineering & Information Technology, Railmajra ( email )
Punjab
India
Mukul Chhabra
affiliation not provided to SSRN
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