Indian Mobile Telephony: Mobile Number Portability
Pankaj M. Madhani
ICFAI Business School (IBS)
November 17, 2009
SCMS Journal of Indian Management, Vol. 3, No. 3, pp. 25-28, July-September 2006
The growth of Mobile Telephony in India is leading itself into colossal proportion. It demands the role of regulatory authority in protecting consumer interests. The paper discusses role of Telecom Regulatory Authority of India (TRAI) in evolution of Quality of Service (QoS) benchmarks. Paper also underlines world trend of Mobile Number Portability (MNP). Mobile Number Portability enables a subscriber to switch between services or operators while retaining the original telephone number, without compromising on quality, reliability, and operational convenience. MNP increases the level of competition among service providers and rewards customers with the best customer service, network coverage, and service quality.The Paper also highlights worldwide implementation of MNP.
Number of Pages in PDF File: 4
Keywords: Quality of Service, Number portabilityAccepted Paper Series
Date posted: November 18, 2009 ; Last revised: December 9, 2011
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