Footnotes (41)



Poor Quality Mediation - A Systemic Failure?

Tania Sourdin

Australian Centre for Justice Innovation (ACJI)

February 15, 2010

Mediation is the product of the personal skills and attributes of the mediator, the disputants, the representatives as well as the product of the system that supports it. This paper considers quality in mediation from a range of perspectives and argues that improved systemic supports are required to enhance mediation quality. The paper refers to a number of research projects undertaken in the field.

Number of Pages in PDF File: 15

Keywords: mediation, conflict resolution, ADR, Court Connected mediation, quality

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Date posted: February 20, 2010 ; Last revised: May 11, 2010

Suggested Citation

Sourdin, Tania, Poor Quality Mediation - A Systemic Failure? (February 15, 2010). Available at SSRN: http://ssrn.com/abstract=1553590 or http://dx.doi.org/10.2139/ssrn.1553590

Contact Information

Tania Sourdin (Contact Author)
Australian Centre for Justice Innovation (ACJI) ( email )
Level 1, 555 Lonsdale Street
Melbourne, Victoria 3000
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