Money Resolutions, Digital Simulations
University of Oxford - Said Business School; Tufts University
February 25, 2015
This paper explores how the broad financial decision-making practices commonly employed by poor people (as depicted in the companion paper “Money Resolutions, A Sketchbook”) could be supported through a digital financial service platform. We focus on two particular practices: money animation and liquidity farming. We frame these solutions in the context of a broader discussion of what it means to be customer-centric in a digital service context.
Number of Pages in PDF File: 19
Keywords: Microfinance, access to finance, financial inclusion, mobile money, digital financial services, portfolios of the poor
Date posted: February 20, 2010 ; Last revised: July 25, 2015
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