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http://ssrn.com/abstract=1624697
 
 

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Designing Reputation Systems for the Social Web


Chrysanthos Dellarocas


Boston University - Department of Management Information Systems

June 13, 2010

Boston U. School of Management Research Paper No. 2010-18

Abstract:     
Online Reputation Systems are a key, but under-appreciated, component of virtually every social web application. They play an important role in inducing user participation, good behavior and quality contributions. Despite their importance, however, their practical design and implementation has, so far, typically been the result of trial and error. This paper distills some of the design principles that have emerged after more than a decade of research and practical experience on the topic. I provide a practical overview of the promises and challenges of online reputation mechanism design, and how to implement the right incentives for good behavior, truthful reporting and resistance to manipulation.

Number of Pages in PDF File: 10

Keywords: reputation systems, web 2.0, social web, online communities, crowdsourcing

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Date posted: June 14, 2010 ; Last revised: March 27, 2012

Suggested Citation

Dellarocas, Chrysanthos, Designing Reputation Systems for the Social Web (June 13, 2010). Boston U. School of Management Research Paper No. 2010-18. Available at SSRN: http://ssrn.com/abstract=1624697 or http://dx.doi.org/10.2139/ssrn.1624697

Contact Information

Chrysanthos N. Dellarocas (Contact Author)
Boston University - Department of Management Information Systems ( email )
595 Commonwealth Avenue
Boston, MA 02215
United States
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