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http://ssrn.com/abstract=1651186
 
 

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From Blind Spots to Hotspots: How Knowledge Services Clusters Develop and Attract Foreign Investment


Stephan Manning


University of Massachusetts at Boston - College of Management

Joan-Enric Ricart


University of Navarra, IESE Business School

Maria Soledad Rosatti Rique


University of Navarra, IESE Business School

Arie Y. Lewin


Duke University - Fuqua School of Business

May 30, 2010

Journal of International Management, Vol. 16, pp. 369-382, 2010

Abstract:     
This paper explores local and global dynamics underlying the development of knowledge services clusters, which we define as new geographic concentrations of technical talent and service providers offering upstream technical and knowledge-intensive business services to regional and global clients. Taking a co-evolutionary perspective on the development of knowledge services clusters in Latin America, based on data from the Offshoring Research Network (ORN), we find that cluster growth results from intersecting trajectories: the emergence of local talent pools and capabilities initially serving local and regional demand; broadening global search for talent and expertise by multinational corporations; and internationalization strategies of service providers competing to serve global clients. Findings suggest that increasing commoditization of knowledge services opens up windows of opportunity for new clusters, but also involves challenges for sustainable growth. Results may stimulate future research on global sourcing and cluster development.

Number of Pages in PDF File: 15

Keywords: Knowledge Services, Cluster Development, Emerging Economies, Global Sourcing, Location Choices, Service Capabilities, Commoditization

JEL Classification: J23, J24, J44, J31, M51, M53, M54, L14, L21, L22, L24, L84, O14, R11, P45, P48, F59, F21, F22, F23

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Date posted: July 30, 2010 ; Last revised: April 18, 2011

Suggested Citation

Manning, Stephan and Ricart, Joan-Enric and Rosatti Rique, Maria Soledad and Lewin, Arie Y., From Blind Spots to Hotspots: How Knowledge Services Clusters Develop and Attract Foreign Investment (May 30, 2010). Journal of International Management, Vol. 16, pp. 369-382, 2010. Available at SSRN: http://ssrn.com/abstract=1651186

Contact Information

Stephan Manning (Contact Author)
University of Massachusetts at Boston - College of Management ( email )
100 Morrissey Blvd
Boston, MA 02125
United States
Joan-Enric Ricart
University of Navarra, IESE Business School ( email )
Avenida Pearson 21
Barcelona, 08034
Spain
Maria Soledad Rosatti Rique
University of Navarra, IESE Business School ( email )
Avenida Pearson 21
Barcelona, 08034
Spain
Arie Y. Lewin
Duke University - Fuqua School of Business ( email )
Box 90120
Durham, NC 27708-0120
United States
919-660-7832 (Phone)
919-681-6244 (Fax)
HOME PAGE: http://www.fuqua.duke.edu/faculty/alpha/ayl3.htm
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