Employee Engagement Study in Public Sector (A Case of Oil India Ltd, Noida)
affiliation not provided to SSRN
August 3, 2010
Most organizations today realize that a ‘satisfied’ employee is not necessarily the ‘best’ employee in terms of loyalty and productivity. It is only an ‘engaged employee’ who is intellectually and emotionally bound with the organization, feels passionately about its goals and is committed towards its values. Employee engagement relates to the employee’s commitment to the organization’s success. Engaged employees who are inspired and guided by the leadership, equipped with the right tools and managed by the right systems and processes deliver superior performance. The objective of this study is to determine the level of employee’s passion about their work and emotion commitment to their company and to their coworkers. The study will also provide additional evidence about the impact of drivers on employee engagement. Further, the survey is designed to translate the 'softer' aspects of workplace emotions and behaviors into a hard measure of engagement, which in turn can be linked to organizational outcomes. Employees respond to each of the 40 questions on a scale of Strongly disagree to Strongly agree on a range of topics related to employee needs in the workplace such as Pride for the company, involvement, commitment, friendships, pay, benefits, progress reports, and job related growth opportunities etc. High scores reflect engaged employees whose needs are being met and who are fully engaged in improving workplace productivity. Middle of the range scores reflect workers who are not engaged, whilst low scores imply disengagement - those employees whose needs are not being met and who can actually discourage productivity. Study has shown there is no significant relationship between various variables like age, gender etc with Employee Engagement. Trust & Integrity, Compensation & Benefits, Co-Workers & Work Resources majorly affect the Employee Engagement.
Keywords: Employee engagement, Commitment, Satisfaction, Employee, Organizationworking papers series
Date posted: August 3, 2010
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