References (52)


Citations (2)



'A' Business by Any Other Name: Firm Name Choice as a Signal of Firm Quality

Ryan C. McDevitt

Fuqua Graduate School of Business - Duke University

June 2013

This paper considers when a firm's deliberately chosen name can signal meaningful information about its quality, focusing specifically on a setting in which it does: plumbing firms with names that begin with an "A" or a number receive five times more service complaints, on average. In addition, firms use names beginning with an "A" or a number more often in larger markets, and those that do have higher prices. These results reflect consumers' search decisions and extend to online platforms: plumbing firms that advertise on Google receive more complaints, which contradicts prior theoretical predictions but fits the setting considered here.

Number of Pages in PDF File: 52

Keywords: Reputation, Names, Position Auctions

JEL Classification: L10, L14, L15

working papers series

Download This Paper

Date posted: August 29, 2010 ; Last revised: July 5, 2013

Suggested Citation

McDevitt, Ryan C., 'A' Business by Any Other Name: Firm Name Choice as a Signal of Firm Quality (June 2013). Available at SSRN: http://ssrn.com/abstract=1667550 or http://dx.doi.org/10.2139/ssrn.1667550

Contact Information

Ryan C. McDevitt (Contact Author)
Fuqua Graduate School of Business - Duke University ( email )
100 Fuqua Dr
Durham, NC 27708
United States
HOME PAGE: http://www.ryanmcdevitt.com

Feedback to SSRN

Paper statistics
Abstract Views: 587
Downloads: 69
Download Rank: 209,630
References:  52
Citations:  2
People who downloaded this paper also downloaded:
1. Firm Reputation with Hidden Information
By Steven Tadelis

© 2015 Social Science Electronic Publishing, Inc. All Rights Reserved.  FAQ   Terms of Use   Privacy Policy   Copyright   Contact Us
This page was processed by apollo1 in 0.406 seconds