Abstract

 


 



Career Satisfaction: A Look Behind the Races


Margaret Yap


Ryerson University - Ted Rogers School of Management

Wendy Cukier


Ryerson University - Ted Rogers School of Management

Mark Robert Holmes


York University

Charity-Ann Hannan


Ryerson University

December 15, 2010

Relations Industrielles/Industrial Relations, Vol. 65, No. 4, 2010

Abstract:     
Previous studies have largely focused on the career success of white employees (Heslin, 2005). Using recent survey data, this paper examines the career satisfaction levels of white/Caucasian and visible minority managerial, professional and executive employees in the information and communications technology [ICT] and financial services sectors in corporate Canada. Given that the demographic makeup of organizations in Canada is drastically changing with the aging population and the increasing participation of visible minorities in the labour force, it is crucial for managers and organizations to understand their employees’ level of career satisfaction. Studies have found that employees who are more satisfied with their careers are more engaged and thus are more likely to actively contribute to the organization’s success (Peluchette, 1993; Harter, Schmidt and Hayes, 2002). Findings from this paper showed that the average career satisfaction scores were lower for visible minority employees than for white/Caucasian employees. In addition, variations were found between white/Caucasian employees and Chinese, South Asian and Black visible minority employees. While Black employees were 13.0% less satisfied than white/Caucasian employees, Chinese employees were only 8.3% less satisfied than their white/Caucasian counterparts, and the difference between South Asian and white/Caucasian employees was found to be insignificant. Decomposition analyses show that over 58% to 82% of the difference in career of satisfaction scores, depending on the ethnic group, can be accounted for by factors included in this paper. Of the unexplained portion, most of the differences in career satisfaction between white/Caucasian and minority groups are attributable to higher returns to white/Caucasian employees’ human capital and demographic characteristics.

Keywords: visible minorities, career satisfaction, employee perceptions, organizational commitment

JEL Classification: J44, L86, M12

Accepted Paper Series


Date posted: January 27, 2011 ; Last revised: January 11, 2012

Suggested Citation

Yap, Margaret, Cukier, Wendy, Holmes, Mark Robert and Hannan, Charity-Ann, Career Satisfaction: A Look Behind the Races (December 15, 2010). Relations Industrielles/Industrial Relations, Vol. 65, No. 4, 2010. Available at SSRN: http://ssrn.com/abstract=1748785

Contact Information

Margaret Yap (Contact Author)
Ryerson University - Ted Rogers School of Management ( email )
350 Victoria Street
Toronto, Ontario M5B 2K3
Canada
Wendy Cukier
Ryerson University - Ted Rogers School of Management ( email )
350 Victoria Street
Toronto, Ontario M5B 2K3
Canada
Mark Robert Holmes
York University ( email )
4700 Keele Street
Toronto, Ontario M3J 1P3
Canada
Charity-Ann Hannan
Ryerson University ( email )
Ryerson University, 350 Victoria Street, Toronto
Toronto, GA Ontario M5B 2K3
Canada
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