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Lending to Small Businesses: The Value of Soft InformationEmilia Garcia-AppendiniUniversity of St. Gallen - SoF: School of Finance; Bocconi University - IGIER - Innocenzo Gasparini Institute for Economic Research January 28, 2011 Abstract: We examine whether banks use soft information in their lending decisions. To overcome the problem of soft information measurement, we analyze whether publicly available variables that are correlated with the borrowers' credit quality are more significant in explaining the lending decisions of banks that have no soft information. We find that the power of these variables to predict credit outcomes is lower whenever the bank has access to soft information. The results indicate the importance of soft information in small business lending, and are robust to several measures of soft information availability, and to a potentially endogenous relationship between soft information and credit quality.
Number of Pages in PDF File: 40 Keywords: Soft information, banking, credit history, reputation JEL Classification: G21, G32, D82 working papers seriesDate posted: January 31, 2011Suggested CitationContact Information
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