Managerial Valuation of Applicant Credentials and Personal Traits in Hiring Decisions
James R. Jones
Illinois State University - Katie Insurance School
Catherine Y. Co
University of Nebraska at Omaha - Department of Economics
The Gallup Organization
Tulane University; Institute for the Study of Labor (IZA)
IZA Discussion Paper No. 5684
We study how managers value applicant credentials and personal traits in hiring decisions. Using the ordered probit model, we confirm previous results -managers rank applicant traits higher than credentials. However, we also uncover patterns not previously observed - managerial valuations of some of these characteristics are dependent on managers' perception of the overall state of the economy, on firm and immediate workplace characteristics, and on managers' personal characteristics. Manager valuations of credentials vary with a large number of factors; this is not so for applicant personal traits. This is not surprising as most managers view the five traits considered "as extremely important."
Number of Pages in PDF File: 44
Keywords: personality, credentials, hiring practices, ordered probit
JEL Classification: J29, M12, C21
Date posted: May 9, 2011
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