Can We Teach Emotional Intelligence
Columbia Business School - Management; Institute for the Study of Labor (IZA)
Northwestern University - Kellogg School of Management - Department of Finance; National Bureau of Economic Research (NBER); Centre for Economic Policy Research (CEPR)
University of Chicago - Booth School of Business; National Bureau of Economic Research (NBER); Centre for Economic Policy Research (CEPR); University of Chicago - Polsky Center for Entrepreneurship; European Corporate Governance Institute (ECGI)
October 1, 2009
Columbia Business School Research Paper
We conduct a field experiment to test whether (and how) emotional intelligence can be taught effectively in a short course. We randomly assign MBA students to an emotional intelligence course, a resiliency course, and a “placebo” course. We compare their emotional intelligences, as measured by the MSCEIT, before and after the sixteen-hour course. We find that students in the emotional intelligence course increase their MSCEIT score by 5 standard score points, students in the resiliency course by 4 standard score points, while students in the placebo course show no change. Furthermore, in the emotional intelligence course this improvement is positively related to class attendance. Students who never missed class increase their MSCEIT score by 10 standard score points.
Number of Pages in PDF File: 22
Keywords: emotional intelligence, MSCEIT, resiliency
Date posted: August 24, 2011
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