Abstract

http://ssrn.com/abstract=1916789
 
 

References (20)



 


 



Online Communication Technology and Relational Development


Anita D. Bhappu


University of Arizona - Terry J. Lundgren Center for Retailing

Noam Ebner


Creighton University School of Law - Werner Institute for Negotiation and Dispute Resolution

Sanda Kaufman


Cleveland State University

Nancy Welsh


Penn State Law

August 25, 2011

RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011

Abstract:     
Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.

Number of Pages in PDF File: 11

Keywords: negotiation, training, relational, online, communication

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Date posted: August 25, 2011  

Suggested Citation

Bhappu, Anita D. and Ebner, Noam and Kaufman, Sanda and Welsh, Nancy, Online Communication Technology and Relational Development (August 25, 2011). RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011. Available at SSRN: http://ssrn.com/abstract=1916789

Contact Information

Anita D. Bhappu
University of Arizona - Terry J. Lundgren Center for Retailing ( email )
United States
520-621-5948 (Phone)
520-621-3209 (Fax)
Noam Ebner (Contact Author)
Creighton University School of Law - Werner Institute for Negotiation and Dispute Resolution ( email )
2500 California Plaza
Omaha, NE 68178
United States
Sanda Kaufman
Cleveland State University ( email )
Cleveland, OH 44115
United States
Nancy Welsh
Penn State Law ( email )
333 West South Street
Carlisle, PA 17013
United States
717-241-3508 (Phone)
717-240-5126 (Fax)
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