Online Communication Technology and Relational Development
Anita D. Bhappu
University of Arizona - Terry J. Lundgren Center for Retailing
Creighton University School of Law - Werner Institute for Negotiation and Dispute Resolution
Cleveland State University
Pennsylvania State University, Dickinson Law
August 25, 2011
RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011
Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.
Number of Pages in PDF File: 11
Keywords: negotiation, training, relational, online, communication
Date posted: August 25, 2011
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