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Online Communication Technology and Relational DevelopmentAnita D. BhappuUniversity of Arizona - Terry J. Lundgren Center for Retailing Noam EbnerCreighton University School of Law - Werner Institute for Negotiation and Dispute Resolution Sanda KaufmanCleveland State University Nancy WelshPenn State Law August 25, 2011 RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011 Abstract: Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.
Number of Pages in PDF File: 11 Keywords: negotiation, training, relational, online, communication Accepted Paper SeriesDate posted: August 25, 2011Suggested CitationContact Information
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