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Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. MarketsMarcelo OlivaresColumbia University - Columbia Business School - Decision Risk and Operations Gerard CachonUniversity of Pennsylvania - Operations & Information Management Department September 10, 2009 Management Science, Vol. 55, No. 9, pp. 1586-1604, 2009 Columbia Business School Research Paper Abstract: We study the following question: How does competition influence the inventory holdings of General Motors' dealerships operating in isolated U.S. markets? We wish to disentangle two mechanisms by which local competition influences a dealer's inventory: (1) the entry or exit of a competitor can change a retailer's demand (a sales effect); and (2) the entry or exit of a competitor can change the amount of buffer stock a retailer holds, which influences the probability that a consumer finds a desired product in stock (a service-level effect). Theory is clear on the sales effect—an increase in sales leads to an increase in inventory (albeit a less than proportional increase). However, theoretical models of inventory competition are ambiguous on the expected sign of the service-level effect. Via a Web crawler, we obtained data on inventory and sales for more than 200 dealerships over a six-month period. Using cross-sectional variation, we estimated the effect of the number and type of local competitors on inventory holdings. We used several instrumental variables to control for the endogeneity of market entry decisions. Our results suggest that the service-level effect is strong, nonlinear, and positive. Hence, we observe that dealers carry more inventory (controlling for sales) when they face additional competition.
Number of Pages in PDF File: 19 Accepted Paper SeriesDate posted: October 20, 2011Suggested CitationContact Information
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