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A Multi-Actor Analysis of the QoE EnvironmentTobias HegerEIT ICT Labs Germany GmbH; University of Potsdam - Innovation Management and Entrepreneurship Mario KindDeutsche Telekom AG - Deutsche Telekom Laboratories Thomas MonathIndependent June 7, 2010 9th Conference of Telecommunications Internet and Media Techno Economics (CTTE) 2010, Ghent, Belgium, June 7-9, 2010 Abstract: The concept of Quality of Experience (QoE) comprises quality as perceived by the end user . The implementation of technologies that allow to provide a high and constant level of QoE involves an extensive network of actors, each having its own strategy and chasing different goals. This paper analyses the varying objectives of the actors by applying the multi-actor multi-issue method MACTOR.
Keywords: MACTOR, multi-actor multi-issue analysis, quality of experience JEL Classification: C53, Q33 working papers seriesDate posted: November 17, 2011Suggested CitationContact Information
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