A Multi-Actor Analysis of the QoE Environment
EIT ICT Labs Germany GmbH; University of Potsdam - Innovation Management and Entrepreneurship
Deutsche Telekom AG - Deutsche Telekom Laboratories
June 7, 2010
9th Conference of Telecommunications Internet and Media Techno Economics (CTTE) 2010, Ghent, Belgium, June 7-9, 2010
The concept of Quality of Experience (QoE) comprises quality as perceived by the end user . The implementation of technologies that allow to provide a high and constant level of QoE involves an extensive network of actors, each having its own strategy and chasing different goals. This paper analyses the varying objectives of the actors by applying the multi-actor multi-issue method MACTOR.
Keywords: MACTOR, multi-actor multi-issue analysis, quality of experience
JEL Classification: C53, Q33working papers series
Date posted: November 17, 2011
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