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Business Analytics in Supply Chains - The Contingent Effect of Business Process MaturityMarcos Paulo Valadares de OliveiraFederal University of Minas Gerais (UFMG) - Center for Post Graduation and Research in Administration (CEPEAD) Kevin McCormackaffiliation not provided to SSRN Peter TrkmanUniversity of Ljubljana - Faculty of Economics November 23, 2011 Expert Systems with Applications, 2012 Abstract: The paper analyzes the effect of the use of business analytics on supply chain performance. It investigates the changing information processing needs at different supply chain process maturity levels. The effects of analytics in each Supply Chain Operations Reference areas (Plan, Source, Make and Deliver) are analyzed with various statistical techniques. A worldwide sample of 788 companies from different industries is used. The results indicate the changing impact of business analytics use on performance, meaning that companies on different maturity levels should focus on different areas. The theoretical and practical implications of these findings are thoroughly discussed.
Number of Pages in PDF File: 25 Accepted Paper SeriesDate posted: November 25, 2011Suggested CitationContact Information
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