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File name: SSRN-id1987747. ; Size: 342K
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The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis
Dan S. Chiaburu Texas A&M University - Department of Management
In-Sue Oh Fox School of Business, Temple University
Christopher M. Berry University of Minnesota - Department of Psychology
Ning Li Texas A&M University - Department of Management
Richard G. Gardner Texas A&M University - Department of Management
April 11, 2011
Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166 Mays Business School Research Paper No. 2012-1
Abstract:
Using meta-analytic tests based on 87 statistically independent samples, we investigated the relationships between the five-factor model (FFM) of personality traits and organizational citizenship behaviors in both the aggregate and specific forms, including individual-directed, organization-directed, and change- oriented citizenship. We found that Emotional Stability, Extraversion, and Openness/Intellect have incremental validity for citizenship over and above Conscientiousness and Agreeableness, 2 well- established FFM predictors of citizenship. In addition, FFM personality traits predict citizenship over and above job satisfaction. Finally, we compared the effect sizes obtained in the current meta-analysis with the comparable effect sizes predicting task performance from previous meta-analyses. As a result, we found that Conscientiousness, Emotional Stability, and Extraversion have similar magnitudes of rela- tionships with citizenship and task performance, whereas Openness and Agreeableness have stronger relationships with citizenship than with task performance. This lends some support to the idea that personality traits are (slightly) more important determinants of citizenship than of task performance. We conclude with proposed directions for future research on the relationships between FFM personality traits and specific forms of citizenship, based on the current findings.
Number of Pages in PDF File: 28
Keywords: organizational citizenship behaviors (OCBs), five-factor model, FFM, Big Five, personality
Accepted Paper Series
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Date posted: January 20, 2012
Suggested CitationChiaburu, Dan S., Oh, In-Sue, Berry, Christopher M., Li, Ning and Gardner, Richard G., The Five-Factor Model of Personality Traits and Organizational
Citizenship Behaviors: A Meta-Analysis (April 11, 2011). Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166; Mays Business School Research Paper No. 2012-1. Available at SSRN: http://ssrn.com/abstract=1987747
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