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The Five-Factor Model of Personality Traits and Organizational
Citizenship Behaviors: A Meta-Analysis


Dan S. Chiaburu


Texas A&M University - Department of Management

In-Sue Oh


Fox School of Business, Temple University

Christopher M. Berry


University of Minnesota - Department of Psychology

Ning Li


Texas A&M University - Department of Management

Richard G. Gardner


Texas A&M University - Department of Management

April 11, 2011

Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166
Mays Business School Research Paper No. 2012-1

Abstract:     
Using meta-analytic tests based on 87 statistically independent samples, we investigated the relationships between the five-factor model (FFM) of personality traits and organizational citizenship behaviors in both the aggregate and specific forms, including individual-directed, organization-directed, and change- oriented citizenship. We found that Emotional Stability, Extraversion, and Openness/Intellect have incremental validity for citizenship over and above Conscientiousness and Agreeableness, 2 well- established FFM predictors of citizenship. In addition, FFM personality traits predict citizenship over and above job satisfaction. Finally, we compared the effect sizes obtained in the current meta-analysis with the comparable effect sizes predicting task performance from previous meta-analyses. As a result, we found that Conscientiousness, Emotional Stability, and Extraversion have similar magnitudes of rela- tionships with citizenship and task performance, whereas Openness and Agreeableness have stronger relationships with citizenship than with task performance. This lends some support to the idea that personality traits are (slightly) more important determinants of citizenship than of task performance. We conclude with proposed directions for future research on the relationships between FFM personality traits and specific forms of citizenship, based on the current findings.

Number of Pages in PDF File: 28

Keywords: organizational citizenship behaviors (OCBs), five-factor model, FFM, Big Five, personality

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Date posted: January 20, 2012  

Suggested Citation

Chiaburu, Dan S., Oh, In-Sue, Berry, Christopher M., Li, Ning and Gardner, Richard G., The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis (April 11, 2011). Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166; Mays Business School Research Paper No. 2012-1. Available at SSRN: http://ssrn.com/abstract=1987747

Contact Information

Dan S. Chiaburu (Contact Author)
Texas A&M University (TAMU) - Department of Management ( email )
430 Wehner
College Station, TX 77843-4218
United States

In-Sue Oh
Fox School of Business, Temple University ( email )
Philadelphia, PA 19122
United States
Christopher M. Berry
University of Minnesota - Department of Psychology ( email )
420 Delaware St. SE
Minneapolis, MN 55455
United States
Ning Li
Texas A&M University (TAMU) - Department of Management ( email )
430 Wehner
College Station, TX 77843-4218
United States

Richard G. Gardner
Texas A&M University (TAMU) - Department of Management ( email )
430 Wehner
College Station, TX 77843-4218
United States

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