Abstract

 


 



Why Do People Use Social Media? Empirical Findings and a New Theoretical Framework for Social Media Goal Pursuit


Donna L. Hoffman


University of California, Riverside; University of California-Riverside

Thomas P. Novak


University of California, Riverside - A. Gary Anderson Graduate School of Management

January 17, 2012


Abstract:     
Why do people use social media? We examine how and why people use social media in the context of their basic needs for autonomy, competence and relatedness, intrinsic and external motivations, and well-being perceptions. Results show that motivations differentially drive social media goal pursuit, and users with different primary social media goals differ in perceptions of well-being. Using these results, we develop a testable theoretical framework for social media goals defined by two higher-order dimensions that contrast the primary focus of the online interaction with the primary direction of the online interaction. The framework may be useful to further understanding of the relationship between users’ social media behaviors and subjective well-being in the context of their fundamental needs and motives.

Number of Pages in PDF File: 33

Keywords: social media, online interaction, interaction focus, interaction direction, self-determination theory, well-being

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Date posted: January 23, 2012  

Suggested Citation

Hoffman, Donna L. and Novak, Thomas P., Why Do People Use Social Media? Empirical Findings and a New Theoretical Framework for Social Media Goal Pursuit (January 17, 2012). Available at SSRN: http://ssrn.com/abstract=1989586 or http://dx.doi.org/10.2139/ssrn.1989586

Contact Information

Donna L. Hoffman (Contact Author)
University of California, Riverside ( email )
900 University Ave
A. Gary Anderson Graduate School of Management
Riverside, CA 92521
United States
HOME PAGE: http://sloan.ucr.edu
University of California-Riverside ( email )
Riverside, CA 92521
United States
9518274848 (Phone)
Thomas P. Novak
University of California, Riverside - A. Gary Anderson Graduate School of Management ( email )
Riverside, CA 92521
United States
Feedback to SSRN (Beta)


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